Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Cedeno

Lithonia,GA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Digital Communication Specialist position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sortation Associate

Amazon
06.2023 - Current
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Informed management immediately of sorting issues, conveyor problems and safety concerns.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.

Communications Specialist

Super Purposes
03.2023 - 04.2023
  • Answered client queries and complaints to provide strong customer service.
  • Conducted media relations and responded to media requests for information.
  • Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
  • Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.

Front Desk Clerk

Hampton Inn By Hilton
01.2021 - 06.2021
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Sales Consultant

Best Buy
10.2019 - 06.2020
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.

Education

Bachelor of Arts - Communication Technology

The University of Texas At Arlington
Arlington, TX
12.2022

Skills

  • Public and Media Relations
  • Internal Communications
  • Progress Tracking
  • Customer Needs Assessments
  • Digital Communications
  • Social Perceptiveness

Certification

  • Certification of Digital Media , University of Texas at Arlington - 2022

Timeline

Sortation Associate

Amazon
06.2023 - Current

Communications Specialist

Super Purposes
03.2023 - 04.2023

Front Desk Clerk

Hampton Inn By Hilton
01.2021 - 06.2021

Sales Consultant

Best Buy
10.2019 - 06.2020

Bachelor of Arts - Communication Technology

The University of Texas At Arlington

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Jordan Cedeno