Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Cervantez

Norwalk

Summary


Experienced with preparing and cooking variety of dishes in fast-paced kitchen environment. Utilizes effective time management and multitasking skills to ensure efficient meal preparation. Knowledge of maintaining food safety standards and creating collaborative team atmosphere.

Overview

11
11
years of professional experience

Work History

Take off operator

National Gypsum
08.2018 - 06.2023
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.

Cook

Rock and Brews LAX
01.2018 - 08.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.


Sales Associate

Walmart
09.2016 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Cook

Crews at LAX
05.2015 - 08.2016
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when short staffed.


Cook

United States Army
10.2012 - 05.2014
  • Provide excellent customer service in order to ensure customer satisfaction
  • Maintain records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Provides services to cafeteria customers in a friendly and efficient manner
  • Recommend product or services to customers, based on customers’ needs and interest
  • Prepare breakfast, lunch, and dinner for 1000+ military staff daily
  • Follow recipes, piece controls and presentation specifications using established departmental policies and procedures
  • Prepare meat, poultry, and vegetables and wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
  • Set up stations and collect all necessary supplies to prepare menu for service
  • Cover, date and correctly store all food items
  • Maintain a prepared and sanitary work area at all times
  • Use safe and hygienic food handling practices
  • Conduct daily kitchen inventory, noting shortages and overstock



Education

Food Service Specialist Diploma -

United States Army
Fort Lee, VA

Diploma - undefined

Southeast Academy High School
Norwalk, CA

Skills

  • Excellent customer service
  • Memorize food and beverage menu
  • Strong communication skills
  • Machine operations
  • Active listener
  • Stocking/Inventory
  • Service orientation
  • Forklift operation
  • Palletizing skills
  • Production entry
  • Teamwork and collaboration
  • Efficient multitasking

Timeline

Take off operator

National Gypsum
08.2018 - 06.2023

Cook

Rock and Brews LAX
01.2018 - 08.2018

Sales Associate

Walmart
09.2016 - 01.2018

Cook

Crews at LAX
05.2015 - 08.2016

Cook

United States Army
10.2012 - 05.2014

Diploma - undefined

Southeast Academy High School

Food Service Specialist Diploma -

United States Army

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