Jordan J. Chachere
Dublin,CA
Summary
Professional with strong track record in loan processing. Expertise in evaluating financial documents, ensuring compliance, and managing loan applications efficiently. Adept at collaborating with teams to meet deadlines and deliver results. Known for reliability, adaptability, and keen eye for detail. Strong organizational skills and customer-focused approach.
Overview
5
5
years of professional experience
Work History
Sales Consultant
CarMax
07.2024 - 06.2025
- Deliver exceptional customer support by actively listening to customer concerns, resolving issues efficiently, and ensuring a positive experience that fosters loyalty and satisfaction
- Collaborated with team members to enhance customer service strategies, improving overall client satisfaction ratings.
- Trained new sales associates on company policies, product knowledge, and effective sales techniques for greater efficiency.
- Managed customer follow-ups to foster relationships and encourage repeat business within competitive market environment.
- Guided customers through vehicle financing applications, ensuring accuracy and clarity.
Package Handler (PT & FT)
United Parcel Service
10.2022 - 06.2024
- Operated package sorting equipment to ensure timely processing and delivery of shipments.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Pension Benefits Intern
Willis Towers Watson
06.2022 - 08.2022
- Performed recurring plan administration services and completed assignments for clients' such as defined benefit plans, under the supervision of senior analysts while assisting with project work and other ad hoc client support services as requested
- Implemented routine and recurring plan administration tasks for clients' defined benefit plans such as benefit calculations, annual data updates and assisted with preparation of benefit statements
- Gained a thorough understanding of the plan design (e.g., coverage levels & options, eligibility, enrollment, and termination procedures)
Customer Experience Specialist (Seasonal)
Best Buy
03.2021 - 10.2021
- Maintain knowledge of technology products and services through necessary trainings and certifications as well as self-development
- Enhanced customer satisfaction by providing personalized support and recommendations during product selection.
- Enhanced customer satisfaction through effective problem resolution and personalized service interactions.
- Utilized CRM tools to track interactions, ensuring accurate documentation and follow-up on customer issues.
Leasing Professional
The Holly
01.2020 - 02.2021
- Interact with potential and existing residential tenants on behalf of landlords and property management companies
- Greet potential renters, show vacant apartments, explain pricing and lease terms, process rental applications and negotiate lease renewals
- Design ads, update websites, attend networking events, make cold calls and follow up on customer leads
- Managed leasing operations, ensuring efficient processing of applications and tenant inquiries.
- Conducted property tours, showcasing amenities and fostering positive relationships with prospective residents.
Education
Bachelor of Science - Mathematics, Actuarial Science
Texas Tech University
Lubbock, TXSkills
- Call Handling & Follow-ups
- Adaptability in fast-paced Environments
- Vehicle Loan Application Support
- Information/ Documentation Verification
- Cross-team Collaboration
- Customer Communication (Phone/Email/ In-Person)
- Experience with CRM software and office tools
Timeline
Sales Consultant
CarMax
07.2024 - 06.2025
Package Handler (PT & FT)
United Parcel Service
10.2022 - 06.2024
Pension Benefits Intern
Willis Towers Watson
06.2022 - 08.2022
Customer Experience Specialist (Seasonal)
Best Buy
03.2021 - 10.2021
Leasing Professional
The Holly
01.2020 - 02.2021
Bachelor of Science - Mathematics, Actuarial Science
Texas Tech University
Similar Profiles
Jose Alexis PadillaJose Alexis Padilla
Automotive Technician at CarmaxAutomotive Technician at Carmax
Taylor GrayTaylor Gray
Vehicle Delivery Driver at CarMaxVehicle Delivery Driver at CarMax
Chancellor ElamChancellor Elam
Inventory Specialist at CarMaxInventory Specialist at CarMax
Shion PattishallShion Pattishall
Head of Legal Operations Manager and Chief of Staff to CLO at Box, Inc.Head of Legal Operations Manager and Chief of Staff to CLO at Box, Inc.
Martha JenkinsMartha Jenkins
Women, Infants, and Children Service Provider at Axis Community HealthWomen, Infants, and Children Service Provider at Axis Community Health