Jordan Clark
Medical Service Courier
Youngsville,NC
Summary
Adaptable and customer-focused individual with experience in customer service, communications, and logistics. Skilled in virtual collaboration, problem-solving, and leveraging digital tools to enhance remote work efficiency. Passionate about creating positive client experiences and fostering productive team dynamics in virtual settings.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Medical Delivery Service
Davis Delivery Service
03.2019 - Current
- Provided virtual customer support through text, email, and phone communication.
- Managed inquiries, resolved issues, and assisted customers with shipment information.
- Collaborated with remote team to improve service strategies and enhance customer experience.
- Coordinated deliveries and tracked shipments through remote communication with drivers.
- Provided real-time updates to customers and resolved delivery issues efficiently.
- Maintained a high level of customer satisfaction and positive engagement.
Education
Undergraduate Certificate - Web Development
DeVry University
Downers Grove, IL 01.2019 - 11.2021
Skills
- Customer Support & Virtual Communication
- Digital Collaboration With People, Utilizing Tools Like Zoom
- Problem-Solving & Conflict Resolution
- Resourceful & Self-Motivation
- Friendly, positive attitude
- Teamwork and collaboration
- Strong Interpersonal Skills
Timeline
Medical Delivery Service
Davis Delivery Service
03.2019 - Current
Undergraduate Certificate - Web Development
DeVry University
01.2019 - 11.2021
Similar Profiles
Vincent HardyVincent Hardy
Delivery Driver at Davis Delivery ServiceDelivery Driver at Davis Delivery Service
Daniela ZarzozaDaniela Zarzoza
Logistics Management Supervisor at Davis Courier ServiceLogistics Management Supervisor at Davis Courier Service
Evan LechnerEvan Lechner
Shop Hand / Delivery at Davis Mechanical ServiceShop Hand / Delivery at Davis Mechanical Service