Jordan Clay
Louisville,KY
Summary
Results-oriented Operations Leader with expertise in process improvement, compliance enforcement, and resource allocation. Experience in enhancing team efficiency and ensuring compliance, driving cost savings and improved safety standards. Focused on customer relationship management and team development, dedicated to optimizing resource management and reducing project delays.
Overview
14
14
years of professional experience
Work History
Operations Team Leader
Valicor Environmental Services
Louisville, Kentucky
08.2022 - Current
- Provided leadership and direction to a team of 10 operations personnel.
- Led daily operations for environmental service projects ensuring compliance and efficiency.
- Implemented process improvements to enhance operational efficiency and safety standards, contributing to an overall increase in safety compliance rates.
- Trained new team members on safety protocols, leading to a goal zero reduction in incidents.
- Coordinated team schedules to enhance efficiency and minimize project delays.
- Created and adjusted daily production schedules to meet project demands effectively.
- Managed inventory levels and coordinated supply orders, contributing to reduced waste and optimized resource allocation.
- Established vendor relationships to ensure reliable supply chain operations and support project needs.
- Inspected and approved wastewater samples prior to discharge to ensure compliance with MSD regulations.
Barber Instructor
The Barber Academy
Jeffersonville, Indiana
03.2017 - Current
- Instructed students in advanced barbering techniques, enhancing their skills and adherence to industry standards.
- Evaluated student performance through practical assessments, providing targeted feedback to support skill development.
- Mentored aspiring barbers in customer service and client management, preparing them for successful client interactions.
Cuttin Up LLC
Owner-Operator
Louisville, Kentucky
12.2014 - Current
- Delivered expert haircuts and grooming services, enhancing client satisfaction for diverse clientele.
- Oversaw daily operations, including hiring and staff development to create a skilled team.
- Coordinated promotional events to boost community engagement and attract new clients.
Cuttin Up Lawncare
Owner-Operator
Louisville, Kentucky
03.2014 - 10.2024
- Oversaw daily operations of lawn care services for residential and commercial clients, ensuring timely and quality service delivery.
- Executed targeted marketing strategies to attract new clients through local advertising efforts, increasing brand visibility.
- Addressed customer inquiries and concerns, enhancing satisfaction and fostering client loyalty.
Body Shop Operator
(Ford) Kentucky Truck Plant
Louisville, Kentucky
12.2014 - 08.2017
- Inspected vehicles for damage post-production to uphold quality assurance and safety standards.
- Managed daily operations, scheduling personnel and allocating resources to enhance workflow efficiency.
- Maintained production and quality documentation to support compliance and uphold operational standards.
Production Worker
Brown Forman Corp
Louisville, Kentucky
07.2012 - 09.2014
- Operated production machinery, ensuring consistent workflow to meet manufacturing targets.
- Monitored daily inventory levels, supporting uninterrupted production through timely supply management. and materials to support effective inventory management.
- Utilized computer software to document production details, enhancing traceability and compliance.
Education
High School Diploma -
DuPont Manual High School
Louisville, KY05-2012
Skills
- Operations management
- Team Leadership
- Supply chain coordination
- Process improvement
- Inventory management
- Workflow Optimization
- Resource allocation
- Environmental Compliance
- Compliance enforcement
- Safety Protocol Training
- Customer relationship management
- Microsoft Office proficiency
Timeline
Operations Team Leader
Valicor Environmental Services
08.2022 - Current
Barber Instructor
The Barber Academy
03.2017 - Current
Cuttin Up LLC
Owner-Operator
12.2014 - Current
Body Shop Operator
(Ford) Kentucky Truck Plant
12.2014 - 08.2017
Cuttin Up Lawncare
Owner-Operator
03.2014 - 10.2024
Production Worker
Brown Forman Corp
07.2012 - 09.2014
High School Diploma -
DuPont Manual High School