Jordan Clendenon
Christiansburg,VA
Summary
Experienced Principle Cyber Security Analyst/Sr Network Engineer/Infrastructure Engineer/Systems Administrator with 8+ years of comprehensive experience in the initial configuration, management and monitoring IT systems and infrastructure builds, decommissions, incident resolution, change management process, as well as the planning, and execution of asset tracking systems, policy and procedure pursuant to applicable NIST, FIPS, Army Regulation, and relevant SOP's for government and customer assets from the ground up throughout the DOD space.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Principal Cyber Security Analyst
BAE Ordnance Systems Inc.
06.2023 - Current
- Performed risk analyses to identify appropriate security countermeasures.
- Conducted security audits to identify vulnerabilities.
- Recommend improvements in security systems and procedures.
- Authored security incident reports, highlighting breaches, vulnerabilities and remedial measures.
- Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.
- Participated in creation of device hardening techniques and protocols.
- Analyzed network traffic and system logs to detect malicious activities.
- Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Educated and trained users on information security policies and procedures.
- Engineered, maintained and repaired security systems and programmable logic controls.
- Developed, tested and implemented security policies, plans and procedures for organizational protection.
- Executed penetration testing to identify security weaknesses and develop disaster recovery plans.
- Drafted security reports and metrics to track security performance and strategize improvements.
Senior Network Engineer
BAE Enterprise Shared Services
05.2022 - 06.2023
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Recommended network security standards and upgrades to management.
- Installed and configured network security solutions such as VPNs, intrusion detections and mitigation tools.
- Managed purchasing and installation of networking equipment such as core routers and switches.
- Implemented scalable, efficient and cost-effective network automation framework.
- Monitored network activities to quickly detect and resolve operational and security issues.
- Planned and implemented effective disaster recovery and business continuity solutions.
- Improved network operation by incorporating new technologies into existing designs.
- Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines.
- Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
- Configured, tested and maintained LAN/WAN components and connections.
- Led planning and technical design activities for routine operations and special projects.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Provided detailed network diagrams, process flow charts and procedural guidelines.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
Infrastructure Specialist/Sys Admin
IBM Corporation
03.2020 - 05.2022
- Built and currently maintaining U.S. Army's data center hub, PD Altess, first organizationally viewable, real time asset tracking program. This system encompasses 5,519 IT hardware assets spread throughout 3 Army data centers in 3 states for an approximate total of 48 million worth of IT assets. This asset was instrumental in in achieving the first %100 accurate property book record achieved within a 8 year period within PD Altess.
- Data center Capacity Manager, and System Administrator for the SCADA environment, monitoring and maintaining energy metering, power utilization effectiveness, virtualization, server utilization as outlined by DCOI, OMB, and GSA requirements.
- Serve as a member of the Altess Engineering Review Board, providing key infrastructure, network topology, and hardware recommendations for high visibility U.S. Army projects, spanning every Army Enduring Data Center globally.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Set up networks and computers for business and residential customers.
- Helped streamline repair processes and update procedures for support action consistency.
- Responded to service requests during and after business hours.
- Coordinated installation of new users and relocations of existing users.
- Worked closely with network administrators and server engineers to deliver quality service.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Data Center/Network Technician, Fiber Optics
TEKsystems
01.2017 - Current
- Maintained 100 % up time on company networks through careful and preventative maintenance
- Set up and configured hardware and software on company equipment
- Maintained accurate hardware and software inventories
- Restored data, operating systems, files, documents and drivers
- Trained both internal and off-site users in repairing and resolving recurring issues
- Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues
- Repaired and replaced hardware, including various brands of switches, firewalls, servers, server racks, PDU's, disk shelves, printers, desktops and many more devices
- Ordered necessary supplies and parts to repair malfunctioning hardware
- Directed onsite training for business users to maximize productivity
- Collaborated with clients from concept through final delivery of product or service
- Coordinated with systems partners to finalize designs and confirm requirements
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
- Managed creative projects from concept to completion while managing outside vendors
- Developed work-flow charts and diagrams to ensure production team compliance with client deadlines
- Trained junior members of IT team regarding network security and troubleshooting of data circuits
- Participated in all phases of system development life cycle, from requirements analysis through system implementation
Security Officer, Captain
Centerra
02.2015 - 01.2017
- Wrote office job descriptions and directives.
- Served as custodian of classified documents.
- Prepared documents for destruction.
- Operated and maintained communications equipment.
- Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
- Supervised improvisatory construction projects.
- Documented and processed classified materials.
- Planned crime prevention measures and operated police desks.
- Tracked and filed administrative paperwork and personnel folders.
- Reviewed disciplinary and other adverse actions and made recommendations.
Assistant Manager
Adventure Hobbies & Toys
07.2012 - 03.2015
- Organizing and supervising all the daily activities of two stores.
- Overseeing the inventory of the stores and accordingly placing replenishment order.
- Strategizing and planning the achievement of organizational goal and objectives.
- Planning events and promotional campaigns for boosting sales.
- Negotiating and dealing with suppliers and vendors for product procurement.
- Finance and budget planning of 3 business site locations.
- Delegating tasks and responsibilities to the employees of the store.
Corporal
United States Marine Corps
09.2008 - 07.2012
- All job duties of an ammunition technician to include receipt, storage, issue and handling of all ordnance and hazardous chemicals.
- Drafted military and nonmilitary correspondence.
- Developed and led training programs in preparation for combat.
- Trained in the use of tear gas and explosives.
- Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
- Supervised teams in support of security and installation law and order operations.
- Reviewed disciplinary and other adverse actions and made recommendations.
- Maintained security of the local areas and performed route clearance for visiting high-ranking officials.
Education
B.S. in Cybersecurity And Information Assurance - Cyber Security
Western Governors University
4001 S 700 E #300, Millcreek, UT 8410709.2024
High School Diploma -
Pear Blossom Private
Pear Blossom, CA2007
Skills
- Secret Security Clearance
- CMDB Configuration & Management
- Disaster Recovery Operations
- Root Cause Analysis
- IP Address Structure
- Port Security Knowledge
- IPv6 Technologies
- Project Management
- Firewall Functionality
- SNMP Monitoring
- Hardware Installation
- OSPF Routing
- Network Operations
- 8021X Expertise
- Virtual Private Networks (VPN)
- Network Security
- Cisco Equipment Proficiency
- Unix Shell
- Infrastructure Planning and Design
- Routing Protocol Expertise
- LAN Switching Technologies
- IT Best Practice Framework Expertise
- Storage hardware architecture
- Remote access technology
- Project documentation
- Workflow analysis
- Risk management
- Process implementation
- Risk Management Framework
- Enterprise technologies
- OT/IT expertise
- Tenable SC & OT expertise
- Security Onion xpertise
- Cisco DNA Center expertise
- Cisco ISE expertise
- SCCM expertise
- KACE software expertise
- VMware expertise
- Hyper-V expertise
- StruxureWare Datacenter & Power Management expert
Certification
Cisco Certified Specialist - Data Center SAN Implementation Certification
Security Onion Certified Professional (SOCP)
Timeline
Principal Cyber Security Analyst
BAE Ordnance Systems Inc.
06.2023 - Current
Senior Network Engineer
BAE Enterprise Shared Services
05.2022 - 06.2023
Infrastructure Specialist/Sys Admin
IBM Corporation
03.2020 - 05.2022
Data Center/Network Technician, Fiber Optics
TEKsystems
01.2017 - Current
Security Officer, Captain
Centerra
02.2015 - 01.2017
Assistant Manager
Adventure Hobbies & Toys
07.2012 - 03.2015
Corporal
United States Marine Corps
09.2008 - 07.2012
B.S. in Cybersecurity And Information Assurance - Cyber Security
Western Governors University
High School Diploma -
Pear Blossom Private
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