Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jordan Close

Williamsville,NY

Summary

I am experienced in Retail, Customer Service, and Restaurant roles. I am looking for a long term part time or full time position while I am in college. I will need a flexible schedule do to my college classes. I was always making sure customers were satisfied at my other jobs. I am well versed in safe handling and cleaning requirements. I am a hardworking team player knowledgeable about most operations and services. I am always willing to go above and beyond to serve guests quickly and exceed expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Runner/Barback/Snack Bar Attendant

Transit Lanes Keglers
Williamsville, NY
06.2024 - Current

Food Runner

  • Checked all dishes before delivering them to ensure quality standards were met.
  • Replenished glasses, dressing cups, condiment cups and other necessities during my shift.
  • Cleaned and sanitized work areas throughout shift including counter tops, bowling lanes, and equipment.

Bar Backing

  • Restocked bar items such as beer taps, wine bottles, liquor bottles and garnishes. As well as washing the dirty glassware.
  • Provided assistance with clearing plates from tables after meals were completed.

Snack Bar Attendant

  • Performed daily side-work such as restocking supplies, polishing silverware, snack bar cooler and ice machines.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Took orders from customers cheerfully to maintain professional and welcoming appeal of snack area.

Dog Walker/Pet Sitter

Rover.com
Buffalo, NY
08.2023 - Current
  • I did drop in visits, walks, and watched many pets.
  • I sent constant updates to the pet owners.
  • I've dealt with many different breeds of dogs with many different personalities.
  • I always made sure the pets were cared for and supervised, making sure they were happy and safe.

Bowling Alley Attendant

Transit Lanes Keglers
Amherst, NY
07.2023 - 09.2023
  • Daily tasks were assigning customers to lanes, sanitizing shoes, and always maintaining a clean, orderly environment by sweeping, mopping, and cleaning the lanes.
  • Answered telephones promptly and courteously when taking reservations or using my communication skills to help our customers understand our select packages
  • Ensured that all customer service standards were met or exceeded during each shift.

Summer Camp CIT

Girl Scouts Of Western New York
Buffalo, NY
06.2022 - 08.2022
  • Encouraged positive interactions between different age groups of campers. The ages 3- 17 years old
  • Instructed campers on proper safety protocols while participating in recreational activities.
  • Provided guidance to younger campers in daily tasks.
  • Ensured that all safety procedures were followed during rope climbing activities.
  • Educated campers on the importance of protecting the environment while outdoors.
  • Helped creative arts projects younger children made for their families.
  • Worked with the ages 3-17 years old.

Stocker/Cashier/Customer Service

Rite Aid
Kenmore, NY
11.2021 - 05.2022
  • I worked the cash register, made sure sale signs were done, restocking the shelves, and helped customers.
  • Shifts were usually 5 1/2 hrs to 7 depending on what my employers needed as well as usually covering shifts.
  • I was very flexible, always on time, hard working, understanding, and able to stay on top of the fast pace work.
  • I additionally answered the phone, helped customers with their questions as well as greet all our customers coming in the retail store.

Education

College in 1st year -

University at Buffalo
06.2024

High school diploma -

Kenmore West Senior High School
06.2023

Skills

  • Cash handling
  • Customer service
  • Communication skills
  • Cash register
  • Food delivery and Handling
  • Table Setting and Bussing
  • Time management
  • Sales
  • Animal restraint
  • Dog handling and training
  • Heavy Lifting
  • Food allergy awareness
  • POS Systems
  • Restaurant Etiquette
  • Cleaning
  • Beer Keg Replacement

Certification

Driver's License

Languages

  • French, Beginner
  • English, Fluent

Timeline

Food Runner/Barback/Snack Bar Attendant

Transit Lanes Keglers
06.2024 - Current

Dog Walker/Pet Sitter

Rover.com
08.2023 - Current

Bowling Alley Attendant

Transit Lanes Keglers
07.2023 - 09.2023

Summer Camp CIT

Girl Scouts Of Western New York
06.2022 - 08.2022

Stocker/Cashier/Customer Service

Rite Aid
11.2021 - 05.2022

College in 1st year -

University at Buffalo

High school diploma -

Kenmore West Senior High School
Jordan Close