Overview
Work History
Education
Timeline
Generic

Jordan Cofer

San Diego,CA

Overview

11
11
years of professional experience

Work History

Assistant Director of Catering

Hilton San Diego Bayfront
11.2023 - Current
  • Developing three Sales Experts to increase overall sales, fine tune selling techniques, and enhance email communication.
  • Created market segments and sales goals for three sellers.
  • Motivated staff to perform at peak efficiency and quality
  • Generated standard operating procedures ensure department organization and success.
  • Works across departments to ensure smooth client experience from first handshake to last goodbye.
  • Secured new clients and accounts by analyzing and catering products to specific needs.

Senior Catering Sales Manager

Hilton San Diego Bayfront
03.2022 - 11.2023
  • Handles comprehensive site inspections to showcase property features and win business.
  • Creates proposals and generates contract.
  • Sells and promotes new indoor outdoor event space, The Pointe.
  • Builds relationships with wedding planners to achieve goal of 50 weddings in 2022.
  • Reviews pace to analyze selling opportunities for remainder of year.

Senior Catering Sales Manager

The Ritz Carlton
07.2018 - 03.2022
  • Owns full cycle client management process including initial site visits, event proposal creation, contract negotiation, financial billing, and client/company budget management.
  • Drives face to face client engagement including gourmet menu selection (hors d’oeuvres, entrees, accompaniments, desserts, action stations, and beverage), floor plan creation, event order distribution and management, cross collaboration across all departments (culinary, banquet, front desk, housekeeping, and security), onsite management for all events, act as primary manager on duty, and ensure all details for day of are executed correctly.
  • Client relationships range from corporate to social events with a guest count from 2 – 300+.
  • 56% client conversion ratio from site visit to contract.
  • Effectively uses CI/TY, Delphi, Delphi FDC, Word, Publisher, Excel, Power Point

Content & Advertising Manager

Guerrero Media
09.2017 - 07.2018
  • Consistently exceeded daily goal of 50 cold calls/emails to prospective executive clients.
  • Managed 60+ accounts (domestic and international), 45% are listed as Fortune 500 organizations.
  • Ranked 7th highest sales representative in Q4 2017 (out of 50).

Hospitality Manager

Steamer Seafood
05.2013 - 05.2016
  • Launched a highly anticipated, 375 seat, indoor/outdoor restaurant with 5 additional operational managers.
  • Interviewed, hired and on boarded 100+ employees.
  • Developed day to day operational guides such as training materials, opening/closing checklists, seating charts.
  • Created FOH/BOH weekly schedules for 60+ employees.
  • Performed quarterly employee audits with focus on retention and growth.

Education

Bachelor of Arts - Corporate Communications, Sales

Western Kentucky University
Bowling Green, KY
05.2015

Timeline

Assistant Director of Catering

Hilton San Diego Bayfront
11.2023 - Current

Senior Catering Sales Manager

Hilton San Diego Bayfront
03.2022 - 11.2023

Senior Catering Sales Manager

The Ritz Carlton
07.2018 - 03.2022

Content & Advertising Manager

Guerrero Media
09.2017 - 07.2018

Hospitality Manager

Steamer Seafood
05.2013 - 05.2016

Bachelor of Arts - Corporate Communications, Sales

Western Kentucky University

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Jordan Cofer