JORDAN COLE

Greeting customers and orienting them to the restaurant. Noting customer beverage and food orders and answering menu questions. Relaying customer orders and modifications to kitchen staff. Serving beverages and food plates to customers in a timely manner. Cleaning plates, silverware, napkins and other used items from tables. Providing and processing bills for meals and services. Taking, processing and delivering online and phone orders. Completing transactions on cash registers. Cleaning and resetting tables for new customers. Cleaning and reorganizing restaurant at closing time. Setting up restaurant areas and tables at opening time.

Cleaned and properly stored all equipment and supplies at the end of each workday and removed trash and debris from work areas. Protected all surfaces from damage and spills using drop cloths and masking prior to and during painting. Painted exteriors and interiors as well as applied putty, spackling and caulk to prep uneven surfaces and fill in holes.

Maintained high level of adaptability by adjusting work procedures to meet specific demands of each casting role. Performed various emotions through verbal and non-verbal communication.

Customer service cashier, cross trained on fryers, grill, food prep and food assembly. Worked different stations such as drive thru, lobby and kitchen to provide optimal coverage and meet production goals. Kept work areas clean as well as dishes and parking lot.

Committed and hardworking with seven years of experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.