Jordan Collins
Houston
Summary
Diligent and hard-working candidate ready to contribute solid effort as a team member. Thorough and highly organized with excellent communication skills. Reliable worker with a strong work ethic.
Overview
5
5
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Services
10.2022 - 01.2023
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Sales Associate
Timewise Gas Station
04.2020 - 01.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Restaurant Hostess
Sixty Vines
10.2019 - 03.2020
- Managed seating chart and monitored activity in the restaurant to keep a constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
BB’s Tex-Orleans Cafe
03.2019 - 09.2019
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
The Toasted Yolk
08.2018 - 03.2019
- Provided exceptional service through friendly interactions with customers, answering questions, and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Food Runner
BB’s Tex-Orleans Cafe
03.2018 - 08.2018
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Collaborated with the kitchen staff to ensure the accuracy of orders, minimizing order errors and complaints.
Sales Associate
Urban Outfitters, Inc.
11.2017 - 04.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
No Degree - General Studies
Texas Southern University
Houston, TXNo Degree - Psychology
Houston Community College
Houston, TXSkills
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Listening Skills
- Verbal/written communication
- Adaptability
- Detail-Oriented
Timeline
Substitute Teacher, K-12
Kelly Services
10.2022 - 01.2023
Sales Associate
Timewise Gas Station
04.2020 - 01.2021
Restaurant Hostess
Sixty Vines
10.2019 - 03.2020
Server
BB’s Tex-Orleans Cafe
03.2019 - 09.2019
Restaurant Hostess
The Toasted Yolk
08.2018 - 03.2019
Food Runner
BB’s Tex-Orleans Cafe
03.2018 - 08.2018
Sales Associate
Urban Outfitters, Inc.
11.2017 - 04.2018
No Degree - General Studies
Texas Southern University
No Degree - Psychology
Houston Community College