Jordan Crane
Reno
Summary
Dedicated Medical Assistant with proven expertise in direct patient care and laboratory specimen handling. Committed to maintaining compliance with HIPAA regulations while ensuring a clean and organized medical environment. Strong interpersonal skills foster trust and rapport with patients, enhancing their overall healthcare experience. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant Extern
Renown
Reno
03.2026 - 04.2026
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments following physician instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collected and processed laboratory specimens for diagnostic testing to ensure timely results.
- Communicated with patients to address inquiries and concerns, enhancing patient satisfaction.
- Maintained cleanliness and organization of medical office to promote a safe, welcoming environment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Caregiver
Amada Senior Care
Reno
06.2024 - 05.2025
- Facilitated daily living activities and personal care routines to enhance client comfort and independence.
- Aided clients with bathing, dressing, and personal care to promote dignity and self-esteem.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Delivered emotional support to clients facing depression or anxiety, fostering a positive environment for recovery.
Sales Associate
Maverik Adventure's First Stop
Reno
04.2023 - 04.2024
- Maintained a clean and organized sales floor environment.
- Handled returns and exchanges following company policies.
- Collaborated with team members to enhance customer service experience.
- Operated cash register and processed customer transactions efficiently.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
Retail Sales Associate
Nordstrom Rack
Reno
05.2022 - 04.2023
- Assisted customers in selecting products and answering inquiries.
- Maintained inventory by restocking shelves and organizing displays.
- Prepared merchandise for purchase or rental.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Recommended, selected and located merchandise based on customer desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Undergrad - Health Education
Milan Institute
Sparks, NV03-2026
High School Diploma -
North Valleys High School
Reno, NV06-2023
Skills
- Personal care
- Medication management
- Customer service
- Inventory management
- Light housekeeping
- Sales transactions
- Active listening
- Medical record-keeping
- Problem-solving
- Care plan assessment
- COVID-19 safety policies
- Medical records management
- PPE usage
- Nutrition
- Lifting and transferring
- Meal preparation
- Medical terminology
- Vital signs measurement
- Patient care
- Effective communication
- Laboratory specimen handling
- HIPAA compliance
- Time management
- Written and verbal communication
- Room restocking
- Data entry and documentation
Certification
- BLS
- CPR Trained
Timeline
Medical Assistant Extern
Renown
03.2026 - 04.2026
Caregiver
Amada Senior Care
06.2024 - 05.2025
Sales Associate
Maverik Adventure's First Stop
04.2023 - 04.2024
Retail Sales Associate
Nordstrom Rack
05.2022 - 04.2023
Undergrad - Health Education
Milan Institute
High School Diploma -
North Valleys High School