Jordan Crosser

1 year, 8 months.

• Managed inventory levels by ordering supplies when necessary and ensuring accuracy in stocking items.
• Resolved conflicts between employees while maintaining a positive working environment.
• Assigned work duties, monitored workflow, and evaluated results.
• Monitored employee performance and provided feedback for improvement.
• Responded promptly to customer inquiries or complaints in a professional manner.
• Trained new hires on job responsibilities, safety protocols, and company policy.

1 year

• Developed and maintained relationships with key clients to ensure repeat business.
• Demonstrated product knowledge to answer customer questions and inquiries.
• Processed payments using point-of-sale systems, credit card machines, and cash registers.
• Created window displays that showcased new products.
• Maintained an organized and clean store environment, including dusting displays regularly.
• Upsold additional services or products to increase revenue opportunities.

5 years

I have moved locations three times for Taco Bell. I got my first job in Payson as a team member, then I got promoted to a shift leader and moved to Mesa. Finally, I helped to open the 3rd ever Cantina location in Tempe.

• Assisted in training new employees on shift operations.
• Monitored employee performance and provided feedback for improvement.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Maintained inventory of liquor, beer, wine, and other beverage items.

1 Year, 1 month

• Replaced defective components or parts as needed.
• Performed troubleshooting, repair, cleaning, and maintaining equipment in accordance with manufacturer specifications.
• Followed safety practices to safeguard against injury and damage to property.
• Utilized a variety of hand tools, including soldering irons, cutters, wire strippers, impact drills, feed chute transporter, liner-bolt remover, mobile jib, and sledgehammers.
• Demonstrated dedication and stamina in completing a series of demanding 12-hour shifts consecutively.

7 months

• Collaborated with vendors to ensure timely delivery of goods and services.
• Provided accurate information about products and services to customers.
• Prepared detailed reports on inventory status and stock movements.