Jordan Crump
Hazel Park
Summary
Reliable and compassionate professional with strong experience in communication, conflict resolution, and maintaining organization in fast-paced environments. Background in early childhood development and speech/language pathology endorsement equips me with excellent active listening, clear documentation, and the ability to de-escalate situations effectively. Seeking a remote position in customer support, data entry, or administrative assistance where attention to detail, multitasking, and emotional intelligence can support team success and positive customer experiences.
Overview
4
4
years of professional experience
Work History
Infant/Toddler Teacher
Green Garden Child Development Center
06.2022 - Current
- Delivered high-quality daily care and supervision for multiple infants and toddlers while maintaining a safe, structured, and positive environment
- Responded calmly and effectively to high-stress situations, prioritizing safety and positive outcomes
- Communicated professionally and clearly with parents and colleagues regarding daily updates, behavioral observations, and developmental progress
- Maintained accurate and detailed records of behaviors, schedules, feeding logs, and developmental milestones
- Successfully balanced multiple responsibilities simultaneously while upholding strong attention to detail and organization
Education
Bachelor’s Degree - Early Childhood Development
Oakland University
Skills
- Customer Support (Phone, Chat, Email)
- Data Entry & High Accuracy
- Verbal & Written Communication
- Conflict Resolution & De-escalation
- Time Management & Multitasking
- Microsoft Office Suite & Google Workspace
- Problem-Solving Under Pressure
- Record Keeping & Documentation
- Adaptability & Quick Learning
- Independent Remote Work
Additional Strengths
- Proven ability to work independently in remote settings with a dedicated workspace and reliable high-speed internet
- High emotional intelligence, patience, and empathy – ideal for supporting customers and resolving concerns
- Fast learner comfortable with new software systems, processes, and tools
- Strong focus on accuracy and thorough documentation
Languages
French
Native or Bilingual
English
Full Professional
Russian
Full Professional
Timeline
Infant/Toddler Teacher
Green Garden Child Development Center
06.2022 - Current
Bachelor’s Degree - Early Childhood Development
Oakland University