Jordan Crumpton
Northport,AL
Summary
Dynamic and compassionate professional with a proven track record at Globe Life/ Liberty National, excelling in insurance policy sales and building meaningful client relationships. Leveraged expertise in venipuncture and patient care at Cahaba Medical Care, enhancing patient satisfaction. Demonstrated exceptional organizational skills and a commitment to child safety, significantly improving learning environments as a Daycare Teacher.
Personable and dedicated professional with natural aptitude for building relationships and understanding client needs. Possesses strong knowledge of insurance products and financial planning, along with skills in consultative sales and policy analysis. Focused on helping clients secure their financial futures through thoughtful and personalized insurance solutions.
Life insurance professional equipped to drive strategic growth and deliver exceptional client solutions. Demonstrates expertise in client relationship management, risk assessment, and policy recommendations. Strong focus on team collaboration and adapting to changing needs. Known for reliability, customer-centric approach, and achieving impactful results.
Overview
6
6
years of professional experience
Work History
Life Insurance Agent
Globe Life/ Liberty National
12.2024 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Daycare Teacher
Gingerbread Children's Center
03.2024 - 12.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Implemented curriculum to enhance classes with learning-focused activities.
- Assisted in the design of an updated curriculum to better align with early childhood education standards.
- Assisted in the planning and execution of special events such as holiday celebrations or parent-teacher conferences, fostering a strong sense of community within the daycare center.
- Contributed to improved program quality by participating in professional development workshops and training sessions.
- Enhanced children's problem-solving skills through guided activities and open-ended questions.
- Improved classroom management by establishing clear rules and using positive reinforcement techniques.
- Enhanced children's social skills by organizing group activities and encouraging cooperative play.
- Developed individualized learning plans for each child, catering to their unique needs and abilities.
- Fostered safe and nurturing environment for children, setting stage for positive learning experiences.
- Strengthened team collaboration by sharing effective teaching practices and resources with colleagues.
- Organized and led educational field trips, broadening children's horizons and providing real-world learning opportunities.
- Facilitated culture of empathy and respect among children, teaching them value of kindness and understanding.
- Strengthened children's early literacy and math skills through interactive lessons and games.
- Cultivated love for reading in children by organizing regular storytime sessions and discussions.
- Conducted regular safety drills, ensuring children knew how to respond in emergency situations.
- Implemented creative learning strategies, significantly increasing children's engagement with educational content.
- Monitored children's progress and adjusted teaching strategies accordingly, ensuring optimal learning outcomes.
- Assisted children with special needs by providing tailored support and accommodations, ensuring inclusive learning environment.
- Engaged children in environmental awareness activities, instilling sense of responsibility for nature.
- Promoted physical health and well-being of children by incorporating daily physical activities and teaching about healthy eating habits.
- Maintained open and effective communication with parents about their child's progress and areas for improvement.
- Adapted teaching methodologies to suit different learning styles, ensuring all children remained engaged and motivated.
- Supported children's emotional development by providing comforting presence and listening to their concerns.
- Encouraged children to express themselves creatively through art and music, enhancing their creative thinking skills.
- Modeled positive behavior and communication skills for students.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Guided students to develop social, emotional and physical skills.
- Organized and supervised large and small group activities.
- Created safe and nurturing learning environment for preschoolers.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Utilized creative teaching strategies to engage students in classroom.
- Developed innovative activities to engage young children in learning process.
- Implemented age-appropriate curricula to meet needs of young learners.
- Helped new preschool children get used to classes by giving one-on-one support.
- Incorporated music, art and literature into curriculum.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Assessed student progress and provided feedback on educational development.
- Supported students in developing self-esteem and self-confidence.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Developed and implemented behavior management plans.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Encouraged use of technology to support student learning.
Medical Assistant, Phlebotomist
Cahaba Medical Care
06.2020 - 01.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Improved clinical workflow with introduction of electronic health records system.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Increased efficiency in office by implementing digital filing system for patient records.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Organized daily work based on collection priority.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Conducted venipuncture and other CT procedures.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Developed and implemented strategies to improve phlebotomy processes.
- Performed laboratory tests to assist physicians in diagnosis.
- Provided guidance and support to laboratory personnel.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Participated in quality assurance and competency assessment initiatives.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed and processed requisitions for laboratory tests.
- Assisted in training and onboarding new phlebotomists.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
Receptionist
University Orthopedic Clinic
05.2019 - 05.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Improved workflow by introducing more efficient document handling and organization practices.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Supported company correspondence by drafting and distributing memos and emails.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Assisted with planning office events and meetings for smooth execution.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Daycare Teacher
Pineview Baptist Church
09.2018 - 05.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Implemented curriculum to enhance classes with learning-focused activities.
- Assisted in the design of an updated curriculum to better align with early childhood education standards.
- Assisted in the planning and execution of special events such as holiday celebrations or parent-teacher conferences, fostering a strong sense of community within the daycare center.
- Contributed to improved program quality by participating in professional development workshops and training sessions.
- Enhanced children's problem-solving skills through guided activities and open-ended questions.
- Enhanced children's social skills by organizing group activities and encouraging cooperative play.
- Improved classroom management by establishing clear rules and using positive reinforcement techniques.
- Developed individualized learning plans for each child, catering to their unique needs and abilities.
- Fostered safe and nurturing environment for children, setting stage for positive learning experiences.
- Facilitated culture of empathy and respect among children, teaching them value of kindness and understanding.
- Organized and led educational field trips, broadening children's horizons and providing real-world learning opportunities.
- Strengthened team collaboration by sharing effective teaching practices and resources with colleagues.
- Conducted regular safety drills, ensuring children knew how to respond in emergency situations.
- Cultivated love for reading in children by organizing regular storytime sessions and discussions.
- Strengthened children's early literacy and math skills through interactive lessons and games.
- Assisted children with special needs by providing tailored support and accommodations, ensuring inclusive learning environment.
- Monitored children's progress and adjusted teaching strategies accordingly, ensuring optimal learning outcomes.
- Implemented creative learning strategies, significantly increasing children's engagement with educational content.
- Engaged children in environmental awareness activities, instilling sense of responsibility for nature.
- Promoted physical health and well-being of children by incorporating daily physical activities and teaching about healthy eating habits.
- Maintained open and effective communication with parents about their child's progress and areas for improvement.
- Adapted teaching methodologies to suit different learning styles, ensuring all children remained engaged and motivated.
- Supported children's emotional development by providing comforting presence and listening to their concerns.
- Encouraged children to express themselves creatively through art and music, enhancing their creative thinking skills.
- Monitored classroom to verify safe and secure environment.
- Established positive relationships with students and families.
- Modeled positive behavior and communication skills for students.
- Guided students to develop social, emotional and physical skills.
- Organized and supervised large and small group activities.
- Created safe and nurturing learning environment for preschoolers.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Utilized creative teaching strategies to engage students in classroom.
- Developed innovative activities to engage young children in learning process.
- Implemented age-appropriate curricula to meet needs of young learners.
- Helped new preschool children get used to classes by giving one-on-one support.
- Incorporated music, art and literature into curriculum.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Assessed student progress and provided feedback on educational development.
- Supported students in developing self-esteem and self-confidence.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Developed and implemented behavior management plans.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Encouraged use of technology to support student learning.
Education
High School Diploma -
Bibb County High School
Centreville, AL05-2017
Skills
- Insurance policy sales
- Time management
- Patient scheduling
- Venipuncture
- Organization skills
- Building relationships
- Child safety
- Medical terminology knowledge
- Telephone skills
- Client service
- Cleaning and sanitation
- Medical terminology
- Patient care
- Customer/Client relations
- Client account management
- Lesson planning
- Vital sign monitoring
- Specimen handling
- Customer and client relations
- Needs assessment
- Strong work ethic
- Vital signs monitoring
- Sample and specimen collection
- Scheduling
- Health and safety
- Butterfly needle technique
- Scheduling appointments
- Customer service
- Direct patient care
- Patient confidentiality
- Greeting and seating clients
- Upselling strategies
- Active listener
- Clinical documentation
- Data inputting
- Insurance product expertise
- Problem-solving
- Patient-focused care
- Blood collection techniques
- Office administration
- Loves children
- Phlebotomy
- File management
- HIPAA
- Reliable team player
- CPR and first aid
- Team training and development
- Friendly and likeable
- Procedure assistance
- Blood culture collection
- Electronic health records
- CPR
- Quality control
- New agent training
- Infant care
- Medical procedures
- Laboratory specimen collection
- Sterilization techniques
- Behavior modeling
Timeline
Life Insurance Agent
Globe Life/ Liberty National
12.2024 - Current
Daycare Teacher
Gingerbread Children's Center
03.2024 - 12.2024
Medical Assistant, Phlebotomist
Cahaba Medical Care
06.2020 - 01.2023
Receptionist
University Orthopedic Clinic
05.2019 - 05.2020
Daycare Teacher
Pineview Baptist Church
09.2018 - 05.2019
High School Diploma -
Bibb County High School
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