Jordan Dailey
Sun Prairie,WI
Summary
Passionately driven, accomplished Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, equipment and inventory management. Exceptional adaptability and communication. Works extremely well under pressure and in a fast paced environment. Dedicated to optimized, maximum efficiency while growing with the inevitable change.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Pure Hockey
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Performed equipment maintenance and repairs promptly and in expected time frames
- Maintained clean and organized facilities.
- Fitted athletes for uniforms and equipment
- Trained team members effectively to maintain consistent productivity
- Headed efforts in identifying trends, finding errors and developing turnaround strategies for support equipment
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Inspected equipment and facilities for signs of wear or damage impacting safety
- Attention to detail for inventorying gear and accessories to be organized and shipped to recipient
- Increased organizational efficiency by multitasking to foster timely project completion
Instructional Hockey Coach
Inception Hockey
05.2023 - Current
- Developed training methods to build skills for different ages and ability levels.
- Educated novice hockey players in gameplay and skating.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Assisted clients in setting and achieving personal goals
- Analyzed client feedback to adjust coaching sessions accordingly
- Researched latest industry trends and developments to keep abreast of best practices
Special Education Paraprofessional
Sun Prairie Area School District
09.2019 - 08.2021
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Monitored student classroom and outdoors activities to promote student safety.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Alerted instructor to student behavior or issues requiring intervention.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
Store Manager
Nedrebo's Tuxedo
08.2018 - 01.2019
- Managed inventory control, cash control, and store opening and closing procedures
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Interacted well with customers to build connections and nurture relationships
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions
- Assisted with hiring, training and mentoring new staff members
Store Manager, Assistant Manager, Sales Associate
Zumiez
10.2011 - 08.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained systems that allowed growth and development to be a main focus consistently
Education
High School Diploma -
Sun Prairie High School
Sun Prairie, WI06.2013
Skills
- Technical expertise
- Effective communication
- Organizational skills
- Inventory and Restocking
- Equipment Maintenance
- Training and Development
- Time Management
- Critical thinking
- Industry knowledge
- Attention to detail
- Adaptability and flexibility
- Relationship building and retaining
Timeline
Instructional Hockey Coach
Inception Hockey
05.2023 - Current
Assistant Manager
Pure Hockey
07.2021 - Current
Special Education Paraprofessional
Sun Prairie Area School District
09.2019 - 08.2021
Store Manager
Nedrebo's Tuxedo
08.2018 - 01.2019
Store Manager, Assistant Manager, Sales Associate
Zumiez
10.2011 - 08.2018
High School Diploma -
Sun Prairie High School
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