Jordan Damstetter
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Residence Assistant
St. Francis High School
11.2023 - Current
- Improved resident satisfaction by addressing and resolving concerns promptly and efficiently.
- Served as a reliable resource for residents in need of personal or academic support, providing guidance or referrals as needed.
- Ensured a safe living environment by conducting regular room inspections and reporting maintenance issues.
- Supported residents'' academic success through the development of study groups and tutoring resources.
- Facilitated strong communication between residents, staff, and management to foster positive relationships.
Childcare Assistant
Churchill Child Care Center
08.2018 - 03.2020
- Assisting teacher with activities, supervision of children, maintaining a clean, safe and loving environment and adhering to NYS childcare regulations.
- Enhanced children''s social skills by organizing group activities and fostering positive interactions.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
Nanny
Private Employer
08.2014 - 02.2018
- Creating a stimulating, nurturing, and safe environment for the children, waking up the children and preparing them for the day, supervising the infant during the day, driving the children to and from activities, teaching the children good social manners, planning and leading educational activities including reading with the children and performing daily chores such as laundry, vacuuming, dishes, etc.
Cook/Dishwasher
Eden Rehabilitation and Nursing Center
Eden, NY
2017.05 - 2017.09
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Personal Care Aide
Orchard Heights
01.2014 - 08.2014
- Assisting the patient with personal hygiene, activities of daily living, including feeding patients as necessary, ambulating, turning, and positioning patients, providing fresh water and nourishment between meals.
Bakery Customer Service
Wegmans
10.2008 - 01.2014
- Assisted in baked good preparation
- Prepared specialty bread, cakes, cupcakes, and cookies
- Ensured quality maintenance by following policies and procedures
- Cleaned and maintained equipment and utensils.
Sales Associate and Shift Supervisor
Tim Horton's
06.2006 - 10.2008
- Customer Service, food preparation, shifts supervision, delegating tasks and shift assignments
- Cleaning and maintaining equipment and utensils
- Ensured staff followed policy, procedure, and safe food handling
- Drawer counts and bank deposits.
Education
Pastry and Baking Arts Certificate -
Erie Community College
Associates in Medical Assisting -
Trocaire College
Buffalo, NY05.2019
Associates in Liberal Arts and Science -
Erie Community College
05.2013
Skills
- Effective Communication
- Delegation Skills
- Time Management
- Resourcefulness
- Customer Service
- Decision Making
- Empathy and Understanding
- First Aid Knowledge
- Multitasking Abilities
- Organizational Skills
- Conflict Resolution
- Computer Literacy
Volunteer Experience
Seneca Health Care Center, West Seneca, NY, 14224, 2017
References
- Amanda Chatwood-Price, Create-A-Cake Team Leader at Wegmans Bakery, (716) 867-7107
- Cheryl Germony, Nurse at Blue Cross Blue Shield, (716) 912-1080
- Courtney Rogerson, Private Employer, (617) 218-7163
Timeline
Residence Assistant
St. Francis High School
11.2023 - Current
Childcare Assistant
Churchill Child Care Center
08.2018 - 03.2020
Cook/Dishwasher
Eden Rehabilitation and Nursing Center
2017.05 - 2017.09
Nanny
Private Employer
08.2014 - 02.2018
Personal Care Aide
Orchard Heights
01.2014 - 08.2014
Bakery Customer Service
Wegmans
10.2008 - 01.2014
Sales Associate and Shift Supervisor
Tim Horton's
06.2006 - 10.2008
Pastry and Baking Arts Certificate -
Erie Community College
Associates in Medical Assisting -
Trocaire College
Associates in Liberal Arts and Science -
Erie Community College