Jordan Daniel
Las Vegas,NV
Overview
13
13
years of professional experience
Work History
Server/Bartender
On the Border Mexican Grill and Cantina
04.2022 - Current
- Ensured positive guest experiences by completing various tasks
- Such as taking orders, seating guests, serving dishes, and removing dinnerware
- Successfully handled customer complaints/issues
- Retained knowledge required to appropriately make recommendations and assist with any dietary concerns
- Upheld any health regulations and food hygiene
- Achieved any average tip percentage above 20%
Server
Chinglish Cantonese Wine Bar
02.2020 - 01.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Achieved success while being in an upper scale and fast past environment,
Shift Manager
Arby's
- Assigns tasks to employees on shift
- Calls in replacements in the event of an employee call-in or no-show
- Addresses and resolves customer inquiries and complaints
- Cleans and organizes work area (e.g
- Retail space, restaurant, bar, etc.) as needed
- Engages with customers to ensure they are satisfied with service and products offered
- Promotes specials, sales, and new products or services when relevant
- Orders supplies and products when stock runs low
- Manages cash intake, counting out registers at regular intervals and tabulating profit at the end of the shift
- Reports losses, employee behavioral issues, serious customer complaints, and other significant issues to upper level management
- Signs for deliveries.
Prep Cook
Katella Deli Restaurant
- Prepare all food items to company specifications, including cleaning and cutting the ingredients, and may assist in cooking food items
- Assists with stocking and organizing daily and weekly deliveries, and setting up the restaurant kitchen stations
- Responsible for the setup, operation, break down, and cleaning of all kitchen equipment
Cook
Gyu-Kaku
05.2017 - 06.2019
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Packaging and Filling Machine Operator and Tender
PS's Printers
07.2015 - 12.2016
- Assembled products according to changing daily work orders and specific customer needs.
- Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
- Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
Recreational Leader
Long Beach Parks and Recreation
06.2013 - 07.2014
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 4 and 10.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Registered participants and answered specific event inquiries.
Recreational Assistant (Volunteer)
Long Beach Parks & Recreation
06.2011 - 07.2013
Education
Bachelor of Arts - Criminal Justice
California State University Fullerton
Fullerton, CA08.2020
Undergrad -
Cypress College
Cypress, California06.2016
High School Diploma - undefined
Millikan High School
Long Beach, California06.2012
Skills
- Computer Literacy
- Data Entry
- Communication
- Cultural Sensitivity
Timeline
Server/Bartender
On the Border Mexican Grill and Cantina
04.2022 - Current
Server
Chinglish Cantonese Wine Bar
02.2020 - 01.2022
Cook
Gyu-Kaku
05.2017 - 06.2019
Packaging and Filling Machine Operator and Tender
PS's Printers
07.2015 - 12.2016
Recreational Leader
Long Beach Parks and Recreation
06.2013 - 07.2014
Recreational Assistant (Volunteer)
Long Beach Parks & Recreation
06.2011 - 07.2013
Shift Manager
Arby's
Prep Cook
Katella Deli Restaurant
Bachelor of Arts - Criminal Justice
California State University Fullerton
Undergrad -
Cypress College
High School Diploma - undefined
Millikan High School
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