Results-driven leasing professional with proven success in lease-ups, occupancy growth, and resident retention. Strong leadership experience managing leasing teams and driving performance in competitive Bay Area markets.
Overview
8
8
years of professional experience
Work History
Leasing Manager
Sares Regis Group
Oakland, CA
01.2025 - Current
Lead all leasing operations, overseeing performance of leasing consultants and occupancy goals
Drive leasing strategy, improving conversion rates and resident retention
Ensure high-level customer experience from initial tour through lease signing
Oversaw lease negotiations and renewals to maximize occupancy rates and revenue streams.
Developed and implemented marketing strategies to attract prospective tenants effectively.
Coordinated with maintenance teams to resolve tenant issues promptly and efficiently.
Trained and mentored junior leasing staff on best practices in customer service and sales techniques.
Leasing Consultant
Sares Regis Group
Alameda, CA
03.2025 - 01.2026
Executed full-cycle leasing including tours, applications, and closings
Maintained strong occupancy through consistent follow-up and relationship building
Contributed to positive online reputation and resident satisfaction
Leasing Professional
Wood Partners/Greystar (Merger)
Alameda, CA
11.2021 - 02.2025
Achieved 48% closing ratio on tours
Managed leasing pipeline, documentation, and resident communication
Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
Kept meticulous records of correspondence between management and tenants.
Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Sales Associate
T-Mobile
Roseville, CA
07.2019 - 11.2021
Delivered high-level customer service and sales performance
Managed financial transactions and daily operations
Developed strong relationships with customers to foster repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Representative
Justin's Car Wash
Roseville, CA
05.2018 - 06.2019
Assisted customers in fast-paced sales environment, ensuring satisfaction
Cultivated strong customer relationships to enhance satisfaction and loyalty.
Education
High School Diploma - Finance, Investment Management
American River College
Skills
Leasing Strategy
Team Leadership
Customer Experience
Lease-Ups
Sales & Closing
Property Marketing
Resident Retention
Administrative Operations
Timeline
Leasing Consultant
Sares Regis Group
03.2025 - 01.2026
Leasing Manager
Sares Regis Group
01.2025 - Current
Leasing Professional
Wood Partners/Greystar (Merger)
11.2021 - 02.2025
Sales Associate
T-Mobile
07.2019 - 11.2021
Sales Representative
Justin's Car Wash
05.2018 - 06.2019
High School Diploma - Finance, Investment Management
Senior Director of Leasing & Marketing - Promoted at The Community Builders Inc.Senior Director of Leasing & Marketing - Promoted at The Community Builders Inc.