Jordan Davila
Brooklyn,NY
Summary
Professional security specialist with strong focus on safeguarding assets and ensuring safety. Demonstrates reliability and adaptability, consistently meeting needs of dynamic environments. Excels in team collaboration, communication, and conflict resolution while maintaining high standards. Skilled in surveillance, incident response, and access control, always prioritizing results and safety.
Overview
10
10
years of professional experience
Work History
Unarmed Security Officer
MG Security
Manhattan, NY
02.2021 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Unarmed Security Officer
Allied Universal Security Services
Manhattan, NY
09.2019 - 02.2024
- Directed guests around building and answered accessibility questions.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
Restaurant Waiter
McDonald's Restaurant
Brooklyn, NY
02.2017 - 09.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Customer Greeter
IHOP
Manhattan, NY
09.2015 - 08.2016
- Showcased exceptional multitasking abilities by simultaneously greeting incoming customers, directing them to appropriate departments and managing a consistent flow of traffic during busy periods.
- Coordinated closely with security personnel when needed to address any safety concerns or incidents at the store entrance promptly.
- Played a key role in reducing wait times at checkout lines by quickly assisting shoppers locate items they were searching for.
- Enhanced customer satisfaction by providing a warm and welcoming atmosphere upon entry.
- Maintained up-to-date knowledge on store policies, procedures, products, and services to provide accurate information to guests.
Education
High School Diploma -
Williamsburg Preparatory High School
Brooklyn, NY06-2014
Skills
- Incident reporting
- Property patrol
- Crime prevention
- Situational awareness
- Patrol techniques
- Perimeter security
- Facility security
- Quick Learner
- Team Player
- Premises patrol
Timeline
Unarmed Security Officer
MG Security
02.2021 - Current
Unarmed Security Officer
Allied Universal Security Services
09.2019 - 02.2024
Restaurant Waiter
McDonald's Restaurant
02.2017 - 09.2018
Customer Greeter
IHOP
09.2015 - 08.2016
High School Diploma -
Williamsburg Preparatory High School