Jordan Davis
San Antonio,TX
Summary
Experienced in customer service, retail, and adaptive environments with a proven track record of thriving in professional, fast-paced settings. Possessing two years of experience catering to diverse audiences, coupled with an additional year of proficiency in various computer software applications. Recent high school graduate offering a flexible schedule and a passion for outdoor activities including hunting, fishing, dirt bike riding, shooting, and archery.
Overview
1
1
year of professional experience
Work History
Volunteer Receptionist
St. Jose Del Rio Catholic Church
2024.07 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Hostess
Specht's Texas
2024.03 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Server
Nico's Pizzeria
2023.08 - 2023.10
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Contributed to inventory management by monitoring stock levels.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
High School Diploma -
Pieper High School
1400 Kinder Pkwy05.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Office Administration
- Retail Merchandising
- Customer Service
- Guest Engagement
- Cash Handling
- Stocking
Timeline
Volunteer Receptionist
St. Jose Del Rio Catholic Church
2024.07 - Current
Hostess
Specht's Texas
2024.03 - Current
Server
Nico's Pizzeria
2023.08 - 2023.10
High School Diploma -
Pieper High School
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