Jordan Davis
COPPERAS COVE,TX
Summary
Dynamic and dependable professional with extensive experience at Domino's Pizza, excelling in customer service and timely deliveries. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in map reading and navigation, ensuring efficient routes and on-time performance. Recognized for maintaining high standards of professionalism and reliability.
Overview
2025
2025
years of professional experience
Work History
Delivery Driver
Dominos's Pizza
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Customer Service Representative
Dominos's Pizza
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Ranch Hand
Robison Ranch
07.2022 - 08.2024
- Maintained equipment and ranch structures.
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Repaired equipment and animal living spaces.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Moved livestock by herding animals to different ranch locations to avoid pasture damage.
- Branded and tagged livestock for proper identification and security when lost and stolen.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
- Reported any property damage or concerns to supervisors and completed requested services to resolve.
- Worked with ranch hands to clean stables and riding areas.
- Improved ranch efficiency by implementing modern agricultural practices and techniques.
- Groomed horses to prepare for exhibitions.
- Streamlined feeding processes, ensuring all animals received proper nutrition tailored to their needs.
Tactical Data Systems Administrator
United States Marine Corps
11.2016 - 10.2021
- Regularly audited systems to enhance performance.
- Boosted security measures, installing and configuring firewalls and antivirus software to protect sensitive information.
- Managed user access control, granting permissions based on roles and responsibilities within the organization.
- Ensured data integrity with thorough monitoring and troubleshooting of databases and servers.
- Optimized system reliability by conducting regular system backups and disaster recovery exercises.
- Demonstrated compliance with industry regulations by maintaining detailed records of all performed administrative functions.
- Supported end-users through timely resolution of helpdesk tickets, enhancing overall user satisfaction.
Education
Diploma -
Anoka Senior High School
Anoka, MN06.2016
Skills
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Clean driving record
- Map reading and navigation skills
- Order picking and processing
- Quality assurance
- Order verification
- Database management
- Multitasking and organization
- Adaptability and flexibility
Timeline
Ranch Hand
Robison Ranch
07.2022 - 08.2024
Tactical Data Systems Administrator
United States Marine Corps
11.2016 - 10.2021
Delivery Driver
Dominos's Pizza
Customer Service Representative
Dominos's Pizza
Diploma -
Anoka Senior High School
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