Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jordan Dickus

Cleveland

Summary

Dynamic and reliable professional with extensive experience at Target, excelling in stock control and customer engagement. Proven ability to enhance inventory management and reduce complaints through effective communication. Strong problem-solving aptitude and teamwork skills contribute to achieving operational goals and ensuring a positive shopping experience.

Overview

3
3
years of professional experience

Work History

General Merchandise Expert

Target
11.2024 - Current
  • Followed orders precisely for correct items, sizes and quantities.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Greeted customers and directed to requested products.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Safely and securely loaded items to prevent damage during transport.

Cashier / Closeouts Expert

Marc's Stores
03.2024 - 11.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Recorded daily activities for inventory control.
  • Checked product levels and recommended new purchases.

Crew Member

McDonald's
01.2024 - 03.2024
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Followed recipes and chef instructions to prepare food correctly.
  • Cleaned and maintained work areas, equipment and utensils.
  • Assisted in setting up and breaking down kitchen stations.
  • Maintained high personal grooming standards and uniform presentation.

Ice Cream Server / Cashier

Honey Hut Ice Cream
04.2023 - 11.2023
  • Operated cash register to ring up final bill and process various forms of payment.
  • Worked front counter, drive-thru and other areas.
  • Stocked shelves to organize aisles in assigned department.
  • Worked well with teammates and accepted coaching from management team.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
  • Brewed coffee and tea and changed out drink station syrups.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Utilized proper portion control to determine customers receive correct portion size.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Accurately operated cash register to process customer payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Cashier

Burger King
06.2022 - 12.2022
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Processed refunds and exchanges in accordance with company policy.

Education

High School Diploma -

Northeast Ohio College Prep
Cleveland, OH
05-2025

Skills

  • Supplier negotiations
  • Task delegation
  • Merchandise planning
  • Performance analysis
  • Stock control
  • Pricing strategy
  • Brand awareness
  • Packing and shipping
  • Loading and unloading
  • Pallet arrangement
  • Light maintenance
  • Merchandise stocking
  • Problem-solving aptitude
  • Order fulfillment
  • Organization and categorization
  • Dependable and reliable
  • Warehouse support
  • Cleaning and sanitizing
  • Stock replenishment
  • Cleaning procedures
  • Professionalism
  • Teamwork and collaboration
  • Goal setting
  • Boxing and labeling
  • Ice cream sampling
  • Case merchandising
  • Headset operation
  • Work station organization
  • Menu design
  • Allergy awareness
  • POS system transactions
  • Inventory
  • Teamwork
  • Food sales and promotion
  • Hospitality and accommodation
  • Kitchen operations
  • Nutritional source expertise
  • Friendly and outgoing
  • Payment processing
  • Maintaining stock levels
  • Sanitization
  • Relationship building
  • Cash register operation
  • POS system operations
  • Menu and service offerings
  • Inventory monitoring
  • Order processing
  • Handling complaints
  • Food preparation safety
  • Sanitation procedures
  • Professional appearance
  • Cash register
  • Point-of-sale system
  • Cash handling
  • Greeting customers
  • Salesmanship
  • Quality assurance
  • Order preparation
  • Order accuracy
  • Work area cleanliness
  • Food handling safety
  • Stock rotation
  • Product promotion
  • Friendly demeanor
  • Portion control
  • Stocking and organizing
  • Customer engagement
  • Order taking
  • Menu and flavors samplings
  • Product rotation
  • Menu memorization
  • Safe food handling
  • Serving
  • Sundae creation
  • Floats and sundaes preparation
  • Supply restocking
  • Guest service
  • POS system expertise
  • Flexible schedule
  • Cash drawer balancing
  • Brand promotion
  • Food safety compliance
  • Telephone orders
  • Plates presentation
  • High volume dining
  • Plating and presentation
  • Quality control understanding
  • Dish garnishing
  • Creativity and innovation
  • Inventory management
  • Food safety
  • Temperature monitoring
  • Personal hygiene maintenance
  • Motivational attitude
  • Food assembly
  • Quality control
  • Cooking
  • Pantry organization
  • Sauce preparation
  • Surface cleaning

Interests

  • Playing Sports
  • Photography
  • Fashion
  • I have a passion for photography and editing photos
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Graphic Design

Timeline

General Merchandise Expert

Target
11.2024 - Current

Cashier / Closeouts Expert

Marc's Stores
03.2024 - 11.2024

Crew Member

McDonald's
01.2024 - 03.2024

Ice Cream Server / Cashier

Honey Hut Ice Cream
04.2023 - 11.2023

Cashier

Burger King
06.2022 - 12.2022

High School Diploma -

Northeast Ohio College Prep

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Jordan Dickus