JORDAN DONNER
Scottsdale,AZ
Summary
I am looking for a position in the hostess sector as a devoted and careful person with a love for customer service where I can use my knowledge and talents to offer excellent client experiences. I am confident in my ability to deliver exceptional service and guarantee guest pleasure because of my warm and inviting approach, attention to detail, and capacity to work well under pressure. I am a tremendous asset to any firm due to my experience dealing with a variety of people as well as my skills in communication and teamwork.
Overview
7
7
years of professional experience
Work History
Babysitter
Busy Bee Babysitting
04.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Hostess/Table Busser
Blanco Cocina + Cantina
05.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess/Busser
Nook Kitchen
02.2022 - 03.2023
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Team Member
Zoyo
06.2020 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
Childcare Assistant
Club Sport
06.2019 - 07.2019
- Assisted children with activities and basic needs, and maintained a safe and clean environment
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
Assistant Art Teacher
Color Bundles
01.2017 - 07.2017
- Prepared art supplies, provided assistance with painting techniques, and managed project completion
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ05.2026
Arcadia High School
Phoenix, AZ05.2022
Skills
- CPR trained
- Proficient in technology use
- Experience working with children of all ages
- Front- and Back-of-House Coordination
- Customer-Oriented
- Guest Greeting and Seating
- Cleaning and Sanitizing
- Guest Engagement
Extra Curricular Activites
- Women's soccer, Arcadia High School, Fall 2018- Spring 2022
- Women's tennis, Arcadia High School, Spring 2018- Spring 2019
- Alpha Phi Sorority, University of Arizona, Fall 2022- Current
References
- Jeanne Yeager, High School Resource Teacher, 4703 E. Indian School Road, Phoenix, AZ, 85018, 480-484-6300, jyeager@susd.org
- Andrea Ramirez, Child Care Manager, Club Sport San Ramon, 350 Bollinger Canyon Ln, San Ramon, CA, 94582, 925-735-8500, aramirez@clubsportsr.com
- Jay Otero, Store Manager, Zoyo, 5549 E. Indian School Road, Phoenix, AZ, 85018, 929-383-3464, joseotero.e@gmail.com
Awards/Achivements
- Titan of the Month, Arcadia High School, Fall 2018
- Deans List, University of Arizona, Fall 2023
- Honorable Mention, Fall 2023
Timeline
Hostess/Table Busser
Blanco Cocina + Cantina
05.2023 - 08.2023
Hostess/Busser
Nook Kitchen
02.2022 - 03.2023
Babysitter
Busy Bee Babysitting
04.2021 - Current
Team Member
Zoyo
06.2020 - 10.2021
Childcare Assistant
Club Sport
06.2019 - 07.2019
Assistant Art Teacher
Color Bundles
01.2017 - 07.2017
Bachelor of Arts - Psychology
University of Arizona
Arcadia High School
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