Jordan Dooley
Killeen
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Account Manager
Essential Engine
10.2023 - Current
- Improved loyalty through CRM system utilization.
- Engaged directly with a diverse range of professionals, fostering one-on-one collaboration
- Increased client connections and retention by understanding business and growth objectives.
- Conducted online presentation for seamless onboarding of new clients.
- Collaborated closely with management to enhance job development initiatives.
Vet Assistant
Banfield Pet Hospital
Harahan
04.2020 - 09.2023
- Strengthened client relationships through ongoing communication and follow-ups, managing appointment schedules and educating clients on pet care and medical needs.
- Communicated effectively with clients regarding their pet's health status.
- Operated in high-volume, fast-paced environment managing pet care, monitoring anesthesia, and coordinating appointments.
- Assisted doctors by completing tasks in a timely manner and keeping open communications.
Vet Assistant
Medvet
New Orleans
01.2020 - 04.2020
- Worked in emergency situations adapting to changes quickly with each case.
- Facilitating patient triage by engaging individually with clients
- Communicating with different units for patient transfer.
- Utilize time management to ensure timely and accurate task completion.
Clinic Manager
Plaquemines Animal Welfare Society
Plaquemines
07.2015 - 12.2019
- Directed team members to guarantee success in job performance.
- Recruited employees and oversaw scheduling
- Organized fundraisers and adoption events
- Assisted the Director with shelter management
- Managed the clinic including doctors and appointment scheduling.
- Collaborated individually with outside sources, including rescue groups and founding members.
Education
General studies - journalism
Calhoun Community College
Huntsville, AL03.2015
Graduated -
Way Home Christian Academy
Huntsville, AL01.2011
Skills
- Communication
- Teamwork
- Organization
- Solution-oriented approach
- Animal behavior
- Marketing
- Customer relationship management
- Presentation skills
- Account servicing
- Performance tracking
- Customer-oriented
- Relationship building
Certification
- Fear Free
- Customer Service
Professional References
- Ann Keown, (504) 432-0618
- Alexandra Belair, (504) 914-4152
Timeline
Sales Account Manager
Essential Engine
10.2023 - Current
Vet Assistant
Banfield Pet Hospital
04.2020 - 09.2023
Vet Assistant
Medvet
01.2020 - 04.2020
Clinic Manager
Plaquemines Animal Welfare Society
07.2015 - 12.2019
General studies - journalism
Calhoun Community College
Graduated -
Way Home Christian Academy
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