Jordan Dotson
Savannah,GA
Summary
A little about myself: I consider myself a competitive and humble person, I love sports, I like to hang out with my friends on my free time. Workwise I’m not someone who likes to get the easy way, I enjoy facing challenges and always look for growth opportunities personally and professionally. I consider myself to be loyal and committed
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Supervisor
The Alida Hotel
Savannah, GA
08.2023 - Current
- Maintain working relationships and communicate with all departments
- Reviewed guest feedback forms to identify areas needing improvement.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored front desk staff to ensure they met customer service standards.
- Trained new hires on procedures, policies, and customer service expectations.
- Analyze and understand customer requests to provide swift solutions in their best interests.
Sales Assistant
Keep Shop
Savannah, GA
11.2022 - Current
- Manage clients Payments
- Multitasking
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Adapt quickly to changes in protocols and work environment
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Replenished merchandise on shelves as needed throughout the day.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Conducted periodic audits of merchandise pricing accuracy.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
Head Hostess
Rhett Restaurant
Savannah, GA
07.2021 - 05.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Education
Some College (No Degree) - Early Childhood Education
Bevill State Community College
Sumiton, ALSkills
- Complaint Handling
- Flexible Schedule
- Adaptability
Work Interests
- Environment filled with great communication where we can exchange and exploit creativity.
- This last year of experience working face to face with customers and getting to be the face of a hotel for the customers has led me to get more curious about what entails to run a business in the back office.
- I have gotten very interested in learning more about the corporate side of retail
Hobbies and Interests
- Travel
- Learn new languages.
- Build new relationships.
- Sports
Timeline
Hotel Front Desk Supervisor
The Alida Hotel
08.2023 - Current
Sales Assistant
Keep Shop
11.2022 - Current
Head Hostess
Rhett Restaurant
07.2021 - 05.2022
Some College (No Degree) - Early Childhood Education
Bevill State Community College