Jordan Dunklee
College Park,MD
Summary
Versatile communications professional with a proven track record of delivering high-impact content strategies across higher education, public service, and private sector settings. Experienced in media relations, project management, digital content creation, and strategic storytelling, with a strong focus on translating complex information into accessible, engaging narratives. Adept at managing cross-functional initiatives, training diverse audiences, and optimizing content across web, social, and print platforms. Skilled in UX writing, analytics, and editorial oversight, with a detail-oriented approach that ensures clarity, consistency, and audience alignment.
Overview
5
5
years of professional experience
Work History
Communications Coordinator
University of Maryland
01.2024 - Current
- Lead cross-functional project management for major university initiatives, including the successful launch of a campus-wide mental health website and a research advocacy campaign that elevated the university’s public profile
- Craft and execute strategic media relations plans that secured coverage in local and top-tier publications, including CBS News, ABC News and NPR, amplifying faculty expertise and institutional thought leadership
- Develop and facilitate specialized workshops for 150+ faculty and staff on media strategy and research communication, strengthening institutional capacity for public engagement
- Spearhead web content development and UX enhancements across university platforms, including the university homepage, improving user experience and information accessibility
- Create and maintain comprehensive media tracking systems, generating executive-level reports that directly inform strategic planning decisions
- Copyedit and proofread a wide range of university communications, including campus-wide statements, website content, and official written materials, ensuring clarity, consistency, and adherence to institutional style and tone
Writer, Editor & Digital Content Special
Freelance
01.2022 - Current
- Write, edit, and proofread web content, blog posts, and training materials, ensuring clarity, accuracy, and alignment with client objectives
- Create and manage social media content, including original graphics and copy, to support brand visibility and audience engagement
- Collaborate with clients to develop messaging strategies, refine tone and voice, and optimize content for readability and consistency
- Design visually engaging materials, including infographics and presentation decks, to enhance communication and learning experiences
Research Communications Assistant
University of Maryland
12.2021 - 12.2023
- Produced, edited, and distributed weekly newsletters to an audience of 10,000+ across email and social media, consistently delivering high-engagement content
- Developed and executed social media strategies that drove a 17% year-over-year increase in engagement across multiple platforms
- Wrote compelling feature stories and web content that translated complex research into accessible narratives
- Conducted analytics reporting on email and social media performance, translating insights into actionable outreach strategies
- Managed and updated web content using a Drupal-based CMS, enhancing user experience and site clarity
Virtual Assistant
Odyssey Learning, LLC
07.2021 - 07.2022
- Managed client onboarding, scheduling, and communications, ensuring consistent messaging and a seamless brand experience across all touchpoints
- Created presentation materials, web content, and long-term planning documents that supported strategic communication goals and enhanced client engagement
- Developed and maintained organized systems for storing and managing client-facing materials, including sensitive communications and documentation
- Served as a primary point of contact for dozens of clients daily, fostering strong relationships through responsive, clear, and professional communication
Writing Tutor
Freelance
08.2020 - 12.2021
- Provided one-on-one writing coaching, specializing in essays and personal statements
- Edited and refined student work to strengthen messaging, structure, and clarity
- Guided students in articulating long-term college and career goals through written narratives
Education
Bachelor of Arts - Sociology
John Jay College of Criminal Justice
New York, NY12-2019
Bachelor of Arts - Psychology
John Jay College of Criminal Justice
New York, NY12-2019
Skills
- Written and verbal communication: Technical writing, press release writing, media pitching, UX copywriting, copy editing, proofreading
- Content management and social media: Craft CMS, Drupal, LinkedIn, Twitter/X, Meta, Mailchimp, Hootsuite, Publicate
- Analytics and tracking: Cision, Google Analytics, TV Eyes
- Digital tools and platforms: Adobe Creative Cloud, Microsoft Office, Google Workspace
Timeline
Communications Coordinator
University of Maryland
01.2024 - Current
Writer, Editor & Digital Content Special
Freelance
01.2022 - Current
Research Communications Assistant
University of Maryland
12.2021 - 12.2023
Virtual Assistant
Odyssey Learning, LLC
07.2021 - 07.2022
Writing Tutor
Freelance
08.2020 - 12.2021
Bachelor of Arts - Sociology
John Jay College of Criminal Justice
Bachelor of Arts - Psychology
John Jay College of Criminal Justice
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