Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Easter

Hayes,VA

Summary

Mission-driven and detail-oriented team player with strong organizational and interpersonal skills. Eager to learn, easy to adapt, and has the ability to handle multiple projects simultaneously with a high degree of accuracy. Molded by the experiences of working in both the financial and non-profit fields.

Overview

11
11
years of professional experience

Work History

Itinerant Speaker

Self Employed
09.2023 - Current
  • Established credibility as a speaker by showcasing expertise in the subject matter through well-structured presentations.
  • Adapted speaking style based on audience feedback, ensuring effective communication throughout engagements.
  • Enhanced event success by tailoring speech content to align with specific themes and objectives.


Student Pastor

The Peninsula Pentecostals
06.2018 - 08.2023
  • Oversaw administration and management of all areas of ministry.
  • Provided spiritual and administrative leadership to church and managed daily operations.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Developed and updated spreadsheets and databases to track, analyze and report data and growth.
  • Used Adobe InDesign and Adobe Photoshop to create images and layouts for multiple projects.
  • Provided guidance to families navigating challenging situations, offering compassionate counsel rooted in biblical principles.
  • Developed curriculum for small group sessions, enhancing faith-based discussions and learning experiences.

Financial Services Representative

Langley Federal Credit Union
07.2014 - 06.2018
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Discussed financial options with clients and provided informed suggestions.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Identified customer financial service needs to prepare proposals and sell services.
  • Boosted financial service sales by using cross-selling techniques.
  • Gathered customer information and maintained in CRM database.
  • Led cross-departmental and divisional workflows supporting risk management.
  • Worked with underwriters to fix application problems and resolve issues.
  • Fielded customer complaints and provided solutions.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

High School Diploma -

Warwick High School
Newport News, VA
06.2013

Skills

  • Customer service and care
  • MS Office
  • Teamwork and Collaboration
  • Organization and Time Management
  • Written and Phone Communication
  • Critical Thinking
  • Interpersonal Communication
  • Computer Literacy
  • Employee Management

Timeline

Itinerant Speaker

Self Employed
09.2023 - Current

Student Pastor

The Peninsula Pentecostals
06.2018 - 08.2023

Financial Services Representative

Langley Federal Credit Union
07.2014 - 06.2018

High School Diploma -

Warwick High School

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