Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Work Availability
Timeline
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Jordan Eaves

Jordan Eaves

C - Level Executive Assistant
Kuna,ID

Summary

C-Level Executive Assistant, Strategic Partner, and Project Professional with experience in Banking, Tech & Start-Up Environments.

Seven years experience supporting C-Level Executives in a strategic, organizational, and streamlined capacity.

Excellent communication, organizational, and critical thinking skills with progressive leadership and responsibility within each position held.

Ten years combined experience in customer service, project management, high-level executive support, and high production environments.

Overview

6
6
years of professional experience

Work History

Executive Assistant to Chief Revenue Officer

Equifax
11.2022 - Current
  • Directly supporting the CRO in every aspect as it relates to the Sales & Marketing organization
  • Handle highly confidential, sensitive and/or critical information
  • Manage / coordinate ever-changing calendars
  • Coordinating heavy travel needs and arrangements, domestic and international
  • Creating correspondence, reports, presentations and other specialized documents
  • Tracking expenses and administer expense reports
  • Responsible for coordination and completion of all aspects of special projects, as assigned and directed by the C-level Executives including research, planning, implementation, and reporting
  • Initiating communication with external C-level executives to coordinate meeting schedules and logistics
  • Establish and maintain effective working relationships with the executive team and all levels of administration

Executive Assistant to the Chairman and CEO

Documo Inc
05.2022 - 10.2022
  • Supporting the CEO in every aspect of the business
  • Assisting with board meeting preparation and meeting material
  • Acting as a gatekeeper for sensitive information
  • Keeping important notes and documents in Executive meetings
  • Assisting with policy creation and rollout
  • Company wide communication strategy
  • Acting as liaison between the C-Level and entry level
  • Coordinating all travel arrangements, from beginning to end, for the executive team for quarterly meetings and offsite events
  • Ad hoc duties and projects that aren’t in the per view on a daily basis
  • Processed travel expenses and reimbursements for executive team and senior management group
  • Transcribed meeting minutes to support sales, business development and senior management teams
  • Conducted research and analyzed data to provide detailed reports on various business topics
  • Updated and maintained confidential databases and records.
  • Wrote reports, executive summaries and newsletters.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Handled confidential and sensitive information with discretion and tact
  • Worked with senior management to initiate new projects and assist in various processes
  • Coordinated events and worked on ad hoc projects
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
  • Organized and coordinated conferences and monthly meetings

Executive Assistant to the Chief Financial Officer

Solid State Operations
11.2021 - 04.2022
  • (Lost job along with 100% of staff due to company closure)
  • Directly providing high level support to the CFO & CPO as well as the rest of the C-Suite team
  • Creating systemized processes that directly benefit the executives and their teams. Included are internal communication policies/strategies, organizational reporting structures, extensive research on current market share and competitor data used to benefit us when creating and selling our product
  • Acting as a executive surrogate for internal and external meetings, events and communications
  • Reporting back information and findings for use
  • Taking part in weekly C-Suite strategy sessions where company objectives, initiatives, budgets and projects were defined and rolled out
  • Acting as a liaison and buffer between employees and the executive team to ensure efficiency and clear communication
  • Facilitating company All Hands and Executive/Director meetings
  • This includes creating agendas, gathering reporting data and collecting information that is relevant to company strategy and goals
  • Upheld strict timetables by maintaining accurate, balanced calendars
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events
  • Volunteered to help with special projects of varying degrees of complexity
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders

Senior Executive Assistant

Clearwater Analytics
03.2021 - 09.2021
  • (Job displaced due to corporate restructuring during the IPO process)
  • Directly responsible for supporting two C-Suite executives.(CFO & CHRO)
  • Heavy meeting, travel, expense and project management as directed
  • Helping direct and support projects in both departments including, recruiting outreach, editing and overview of policies and financial documents, transformational initiatives, workforce/headcount planning and forecasting, generation of new pay bands, among others
  • Preparation of highly sensitive material for executive and board meetings
  • Coordinate, arrange and execute a variety of executive communications(internal and external)
  • Assist the organization and planning of meetings and events for the C-level team
  • Liaison between C-Level and Managerial Level
  • Acted as gatekeeper for all things related to CFO & CHRO
  • Private documents, meetings, IPO Preparation, etc
  • Updated spreadsheets and created presentations to support executives and boost team productivity

Project Coordinator/Executive Assistant

Wells Fargo Service Center
10.2018 - 02.2021
  • Responsible for performing complex administrative tasks for upper-level management, including managing multiple calendars, creating complex organizational charts, onboarding and off-boarding hire/ release tasks, managing center-wide email communication, and expense reporting
  • Successfully lead and coordinated a multi-department reorganizational move by partnering with vendor relations, Corporate Properties, IT, and senior management, resulting in a seamless transition for more than 80 existing, new, and out-of-state employees and consultants
  • Collaborate with senior leadership to organize and execute multiple site visits from the head of Wholesale Banking and the head of Operations, Process, and Transformation
  • Specific activities included planning meeting agendas, overall meeting schedules, site tours, travel coordination, and on-site logistics
  • Serve as main point of contact for Corporate Properties Group, vendors, and internal customers for all site issues/conflicts
  • IT project, planning and coordination for up to 300 employees
  • This includes coordination of install, imaging, shipping and receiving
  • Assisted with onboarding newly hired staff members and coached on task prioritization
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events

Executive Assistant

Walgreens Area Office
09.2017 - 09.2018
  • Responsibilities included general office duties, conducting research, compiling data, and preparing reports for executives, committees, and district managers
  • Acted on behalf of upper level management to convey all business objectives and communications to more than 1,000 store employees, which included a focus on financial goals and transformation metrics
  • Held all district leaders accountable for a six-month period to transformational initiative metrics that included employee engagement, morale, leadership effectiveness, and diversity/inclusion
  • This was done by conducting random surveys to store employees and managers
  • Then compiling the information and reporting results on a monthly basis
  • Organized a two-day conference held by the senior vice president of Operations for all area leaders
  • Planned and executed all logistics and meeting details, including travel, food, conference guest speakers, agenda, and post-conference survey responses
  • Acted as IT support for store and office employees
  • This includes basic troubleshooting
  • Complex issues handled by vendor, in which I would coordinate from beginning to end
  • Created and managed office systems to efficiently deal with documentation
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
  • Updated and maintained confidential databases and records
  • Handled incoming and outgoing mail, email and faxes

Education

Associates Degree - Sports Management

HAWKEYE COMMUNITY COLLEGE
Waterloo, IA

Skills

  • Strategic Partner
  • Executive Communications
  • Event Coordination
  • Travel Coordination
  • Google Suite
  • Microsoft Suite
  • Project Management
  • Financial Reporting
  • Expense Management
  • Budgeting
  • Organizational Skills
  • Inventory Management
  • Team Development
  • Employee Engagement
  • Policy Development
  • Scheduling
  • Calendaring
  • CRM
  • Board Meetings
  • OKR Management

Websites

Affiliations

Appointed Project Lead through 2022 for the Idaho Diversity & Inclusion Regional Council


Administrative Chair for the My Generation Team Member Network Idaho Chapter

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Executive Assistant to Chief Revenue Officer

Equifax
11.2022 - Current

Executive Assistant to the Chairman and CEO

Documo Inc
05.2022 - 10.2022

Executive Assistant to the Chief Financial Officer

Solid State Operations
11.2021 - 04.2022

Senior Executive Assistant

Clearwater Analytics
03.2021 - 09.2021

Project Coordinator/Executive Assistant

Wells Fargo Service Center
10.2018 - 02.2021

Executive Assistant

Walgreens Area Office
09.2017 - 09.2018

Associates Degree - Sports Management

HAWKEYE COMMUNITY COLLEGE

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Jordan EavesC - Level Executive Assistant