Jordan Embrey
Ashburn,VA
Summary
Friendly and customer-focused Server with strong interpersonal talents and POS system proficiency. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions within fast-paced, high-volume environment.
Overview
5
5
years of professional experience
Work History
Server
Coopers Hawk Winery
Ashburn, Virginia
01.2024 - 09.2024
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
Server
Ford's Fish Shack
Ashburn, VA
08.2022 - 12.2023
- Transported food and drink products, cleaned tables and counters, and stocked dining room supplies
- Answered phones to take orders for customer pick up or delivery
- Trained new servers in restaurant procedures and customer service standards
- Completed opening and closing checklists according to set standards
- Memorized menu items, recipes and daily specials to answer questions and make recommendation to customers.
Server
The Melting Pot
Reston, VA
05.2022 - 08.2022
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Greeted all guests with a smile and friendly welcome
- Assisted guests with making menu choices and took note of special requests
- Engaged customers in friendly conversation to build connections and increase satisfaction
- Prepared 4 course meals tableside.
Server
Glory Days Grill
Stone Ridge, VA
11.2019 - 07.2020
- Transported food and drink products, cleaned tables and counters, and stocked dining room supplies
- Completed opening and closing checklists according to set standards
- Followed alcohol awareness procedures to prevent guest intoxication
- Promoted great customer service by remaining attentive to guest needs
- Answered phones to take orders for customer pick up or delivery.
Education
Associate of Science - Nursing
Northern Virginia Community College
Annandale, VA05.2026
Skills
- Guest Engagement
- Food Running
- Table Setting
- Safe Food Handling
- Menu Memorization
- Professional Appearance
- Strong Work Ethic
- Communication
- Time Management
- Customer Service
Community Service
Dulles Community Church, Youth Group Leader, 06/17-05/19, Helped children to develop positive self-esteem and sense of self-worth. Maintained positive relations with parents and other staff and modeled relationship-building skills in interactions. Taught lessons in faith and responsibility to over 30 children. Led worship activities, games, and arts and crafts. Worked with kids age 6-10.
Timeline
Server
Coopers Hawk Winery
01.2024 - 09.2024
Server
Ford's Fish Shack
08.2022 - 12.2023
Server
The Melting Pot
05.2022 - 08.2022
Server
Glory Days Grill
11.2019 - 07.2020
Associate of Science - Nursing
Northern Virginia Community College