Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Emerson

Norwood,NY

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Purchasing Representative

Community Bank N.A.
12.2023 - Current
  • Executed daily procurement activities to ensure timely availability of supplies and services.
  • Collaborated with vendors to negotiate pricing and terms, enhancing cost efficiency.
  • Reviewed purchase orders for accuracy, ensuring compliance with organizational policies.
  • Managed inventory levels to prevent shortages and optimize stock turnover rates.
  • Ensured compliance with company policies and legal regulations by maintaining accurate documentation of all procurement activities.
  • Managed competing priorities and responsibilities, consistently meeting deadlines.
  • Contributed to a positive work environment by consistently demonstrating a strong work ethic and willingness to learn new skills.

BARTENDER/SERVER

MORLEYS AMERICAN GRILL
08.2020 - Current
  • Crafted and served innovative cocktails, enhancing customer satisfaction through exceptional beverage presentation.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Collaborated with kitchen staff to synchronize food and drink service, ensuring seamless guest experiences.
  • Trained new bartenders on proper techniques and service protocols, fostering a team-oriented environment.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.

Customer Service Representative

Community Bank NA
09.2022 - 11.2023
  • Resolved customer inquiries and complaints effectively, enhancing overall customer satisfaction.
  • Utilized CRM software to track interactions and maintain accurate customer records.
  • Trained new team members on best practices for handling calls and providing support.
  • Collaborated with cross-functional teams to streamline communication processes.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Addressed customer account discrepancies and concerns.

SERVER

LITTLE ITALY
06.2016 - 08.2020
  • Led team in delivering exceptional customer service and enhanced dining experience.
  • Mentored junior staff, fostering skill development and process improvements.
  • Optimized workflow efficiency by implementing innovative service techniques.

RECEPTIONIST

FURGISON AND COMPANY
01.2018 - 09.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.

Education

No Degree - ELECTIRCAL ENGINEERING

SUNY CANTON
05-2027

High School Diploma -

ONTARIO HOCKEY ACADMEY
CORNWALL ONTARIO
01-2016

Skills

  • Vendor evaluation
  • Material planning
  • Supplier management
  • Order tracking

Timeline

Purchasing Representative

Community Bank N.A.
12.2023 - Current

Customer Service Representative

Community Bank NA
09.2022 - 11.2023

BARTENDER/SERVER

MORLEYS AMERICAN GRILL
08.2020 - Current

RECEPTIONIST

FURGISON AND COMPANY
01.2018 - 09.2018

SERVER

LITTLE ITALY
06.2016 - 08.2020

No Degree - ELECTIRCAL ENGINEERING

SUNY CANTON

High School Diploma -

ONTARIO HOCKEY ACADMEY

Similar Profiles

CREATE PROFILE