Jordan Ernst
Lake Havasu City,AZ
Summary
Dynamic Social Media Manager with a proven track record at T-Mobile. and as a self-employed expert, excelling in content creation and strategy. Leveraged photo and video editing skills alongside exceptional teamwork to boost engagement and expand brand visibility. Achieved significant follower growth through innovative social media campaigns and influencer partnerships. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
2025
2025
years of professional experience
Work History
Social Media Manager
Self-employeed
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
Sales Representative
T-Mobile
01.2024 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Videography Intern
Awaken Church
01.2021 - 01.2023
- Gained valuable industry insights through regular discussions with experienced professionals and mentors during the internship period.
- Expanded technical knowledge by attending workshops on advanced shooting techniques, composition rules, and new camera technology trends.
- Developed an understanding of various videography styles through exposure to diverse projects such as interviews, promotional videos, and documentary-style productions.
- Built professional relationships with supervisors and colleagues that led to valuable networking opportunities within the industry.
- Supported the production team with pre-production tasks such as scouting locations, setting up equipment, and coordinating schedules for optimal efficiency.
- Maintained a positive attitude during long hours of shooting or pre-production work by staying focused on the end goal of producing exceptional video content.
Education
High School Diploma -
Lake Havasu High School
Lake Havasu City, AZ05-2015
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Social Media
- Content scheduling
- Digital Media
- Excellent Multitasking
- Social Media and Promotions
- Content Development
- Social Media Strategy
- Photography and Videography
- Critical Thinking
- Advertising
Timeline
Sales Representative
T-Mobile
01.2024 - 10.2024
Videography Intern
Awaken Church
01.2021 - 01.2023
Social Media Manager
Self-employeed
High School Diploma -
Lake Havasu High School