Jordan Ethan Torgison
Florence
Summary
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.
Astute Lead Security Officer known for high productivity and efficient task completion. Specialize in risk assessment, surveillance technology management, and team coordination to ensure secure environments. Excel in leadership, communication, and problem-solving skills, effectively managing security operations and fostering teamwork.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Animal Care Specialist
Oregon Coast Humane Society
2026.02 - Current
- Ensure the safety and well-being of every animal in the shelter.
- Administered basic immunizations and health care to new shelter animals to support their well-being.
- Provide dogs with stimulating activities like two walks a day per dog and play with them in a contained yard.
- Facilitated the adoption process by preparing animals and offering detailed information to potential adopters.
- Maintained clean and sanitized kennels daily to promote a healthy environment for animals.
Lead Security Officer
Three Rivers Casino
2022.01 - 2025.10
- Ensured secure environment for guests and team members through proactive surveillance and response.
- Managed difficult situations involving drug use, solicitation, domestic violence, vandalism, and theft, maintaining safety and order.
- Responded to and assisted in medical emergencies by providing immediate care and coordinating with medical professionals.
- Proficient in observing and reporting in detail any incidents or individuals under the influence of intoxicants or committing crime.
- Proficient in Tactical conversation.
- Verifying and securing counts of monetary value. (Jackpot payouts, Kiosk duties, Slot drop, Pit drop, Kiosk drop.
- Train and assist other officers with policies and procedures.
- Assisted team members by providing coverage and ensuring compliance with policies and procedures.
- Supervised graveyard and swing shift officers, guiding task completion and fostering skill development in security protocols.
- Extensive Knowledge of dispatch, suspect and victim programs.
- Guest Service #1. Always try to treat the guests like they are guests in my own home.
Licensed Sales Producer (LSP)
Randy Dixon Allstate Insurance
2021.10 - 2022.01
- Sold and Wrote Property and Casualty insurance policies (Home & Automotive insurance)
- Oversaw and managed hundreds of insurance policies, ensuring comprehensive coverage from inception.
- Created and presented detailed quotes that clarified coverage options for clients.
- Managed fiduciary duties for clients and the State of Oregon.
- Facilitated client interactions via email and phone to enhance communication effectiveness.
- Built professional relationships with several people both on the phone and in person.
- Trained new LSPs on the Alliance quoting program as well as integrated Allstate Systems and Software.
Cashier
Bi-Mart
2021.02 - 2021.10
- Provided customer service in a retail environment
- Initiated customer interactions at store entrance to create welcoming atmosphere
- Checked merchandise for customers to ensure accurate selection
- Organized shelves to enhance product visibility and accessibility
- Balance a bank at the end of each shift
Meat and Seafood Clerk
Fred Meyer
2020.02 - 2021.02
- Assisted customers with inquiries and product selection.
- Stocked products, rotated items by date, and culled expired products to maintain freshness.
- Clean and break down the Meat and Seafood Case.
- Washed meat and seafood trays to keep them clean and hygienic.
- Filet and skinned fish and Crab Cleaning.
- Managed back stock counts using handheld PC to ensure accurate inventory levels.
- Closed and cleaned the Department.
Licensed Sales Producer (LSP)
Bob Garcia Allstate Insurance
2016.06 - 2020.02
- Sold and wrote property and casualty insurance policies, including home and automotive insurance, to meet client needs.
- Oversaw and managed hundreds of insurance policies from inception, ensuring compliance and client satisfaction.
- Created and presented detailed quotes to clients, clarifying coverage options and benefits.
- Communicated with clients via email and phone calls to address inquiries.
- Built professional relationships with several people both on the phone and in person.
- Trained new LSPs on the Alliance quoting program as well as integrated Allstate Systems and Software.
- Trusted with fiduciary responsibilities by the State of Oregon and clients.
Produce Clerk
Fred Meyer
2012.01 - 2016.06
- Removed subpar products to ensure high-quality fresh stock.
- Prepared fresh fruit bowls and cups, organized, price tagged, and stocked fresh fruit shelves.
- Stocked produce shelves with fresh produce.
- Set up and took down wet and dry racks daily for improved product accessibility.
- Stock salads, mushrooms, dressings and any other products for the department.
- Worked back stock and adjusted back stock on hand count with scanner.
Education
High School Diploma - General education, Math, Science, English, History, Reading and writing comprehension
Siuslaw High School
Florence, OR2008-01
Skills
- CPR
- Basic First Aid
- Emergency response
- Risk management
- Detail observation
- Behavior analysis
- Technical Skills
- Computer Skills
- Problem solving
- Time management
- Decision-making
- Prioritization skills
- Adaptability and flexibility
- Multitasking capacity
- Team training
- Customer relationship management
- Client communication
- Interpersonal communication
- Trust building
- Compassion and empathy
- Patience and tolerance
- Continuous improvement
- Self motivation
Certification
American Red Cross CPR/First Aid Instructor
Timeline
Animal Care Specialist
Oregon Coast Humane Society
2026.02 - Current
Lead Security Officer
Three Rivers Casino
2022.01 - 2025.10
Licensed Sales Producer (LSP)
Randy Dixon Allstate Insurance
2021.10 - 2022.01
Cashier
Bi-Mart
2021.02 - 2021.10
Meat and Seafood Clerk
Fred Meyer
2020.02 - 2021.02
Licensed Sales Producer (LSP)
Bob Garcia Allstate Insurance
2016.06 - 2020.02
Produce Clerk
Fred Meyer
2012.01 - 2016.06
High School Diploma - General education, Math, Science, English, History, Reading and writing comprehension
Siuslaw High School