JORDAN EVANS-RAMOS

• Encouraged and improved cross-department internal communication.
• Answered phones and routed voicemails to respective employees.
• Maintained positive working relationship with fellow staff and management.
• Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
• Greeted guests and vendors to assist in navigating space.
• Broke down boxes for garbage and recycling.
• Greeted visitors, clients and guests in a professional manner.
• Handled confidential information with discretion and integrity.
• Entered data into databases accurately and efficiently.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Operated equipment and machinery according to safety guidelines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Managed inventory of supplies used during radiological exams including contrast media, syringes.
• Oversaw scheduling, patient coordination and department and equipment maintenance for consistent department operations.
• Utilized mobile imaging and x-ray equipment in trauma centers, operating rooms, emergency rooms, and patient bedsides.
• Maintained imaging equipment, assessing for issues and proper functionality after each use, troubleshooting concerns and escalating major issues to maintenance staff.
• Greeted patients with warm smile and promoted individual comfort throughout procedures and scans while being as discrete as possible.
• Collaborated with multidisciplinary team members such as nurses and physicians to provide excellent patient care services.
• Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
• Educated patients about radiological procedure risks, benefits and alternatives as well as post-exam restrictions or instructions.
• Positioned patients and x-ray and CT equipment, and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure.
• Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
• Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
• Help ARRT-certified techs while they perform diagnostic imaging procedures by operating x-ray, magnetic resonance imaging, and computed tomography scans.
• Prepared sterile trays containing instruments necessary for special procedures like arthrograms.
• Maintained a safe environment by adhering to radiation safety protocols and guidelines.
• Provided instruction and assistance to other staff members regarding CT scan protocols and techniques.
• Ensured that all necessary supplies were readily available for successful completion of the scan.
• Collected patients' medical histories and documented important information in medical records.
• Explained MRI procedures to patients, representatives and family members.
• Set up equipment for procedures according to established protocols and safety regulations.
• Assisted in MRI scan room operations, including patient preparation, positioning and comfort.

Cleaned therapy equipment following each appointment to achieve sanitary regulations.

• Maintained patient confidentiality in accordance with HIPAA guidelines.
• Reported any changes in the condition of the patient to the supervising therapist immediately.
• Prepared treatment area, mobility equipment and ambulatory aids for patient sessions.
• Supported patients with neurological conditions, enhancing motor skills and balance.
• Answered questions from patients about proper form when performing exercise routines at home.
• Documented patient progress, treatments, and data in charts.
• Administered therapy treatments to patients using hands or therapeutic devices.
• Supported therapists with splinting, bracing and casting and provided care instructions to patients.
• Performed clerical duties, such as answering phones and ordering supplies.
• Documented and filed patient health reports and charts.
• Utilized computer system to update records with insurance cards, credit card numbers and personal information.
• Monitored treatment supply inventory and requisitioned low-stock items to prevent shortages.
• Adapted exercises to meet the specific needs and limitations of patients.
• Instructed patients on how to use, remove and put on external assistive devices.
• Monitored and assisted both occupational and physical therapists during treatments.
• Frequently checked up on patients and offered assistance on using equipment.
• Educated patients and families on home exercises and lifestyle adjustments.
• Sat in on appointments with head therapist and recorded progress, measurements and notes for future reference.
• Applied and monitored modalities such as heat, cold, and electrical stimulation.
• Observed safety precautions when working around medical equipment or assisting patients with mobility issues.
• Took calls and scheduled appointments for patients.
• Communicated with patients to explain procedures and confirm comprehension of treatment plans.
• Documented patient treatments, outcomes, and progress notes accurately.
• Collaborated with the healthcare team to ensure that all rehabilitation goals were met.
• Assisted with administrative tasks, including scheduling appointments and managing patient files.
• Documented pain level and injury progress in patients and communicated information to head physical therapist.
• Assisted physical therapists with patient treatments and exercises.
• Assisted patients with therapeutic exercises under the supervision of a physical therapist.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Worked effectively in team environments to make the workplace more productive.
• Recognized by management for providing exceptional customer service.

• Followed all safety guidelines while transporting patients in a wheelchair or bed.
• Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
• Managed transport documentation, accurately logging each patient transport in hospital records.
• Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
• Checked all medical documents for accuracy prior to transporting patients.
• Conducted routine checks of transport equipment to ensure safety and functionality, reporting any issues to management.
• Monitored patient condition during transport, promptly reporting any changes to nursing staff.
• Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
• Maintained cleanliness of transport vehicles and equipment.
• Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
• Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
• Responded to transport requests promptly, prioritizing based on patient needs and medical staff instructions.
• Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
• Greeted and assisted patients in wheelchairs to their appointments.
• Collected and transported infectious or hazardous Lab specimens safely.
• Educated patients on safe transfer techniques while preparing them for transport.
• Delivered specimens to laboratory departments according to established procedures.
• Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
• Demonstrated flexibility and adaptability, responding to unexpected changes in transport schedules or routes.
• Greeted patient and explained transport plan and destination.
• Lifted patients to move off beds, examination tables or stretchers.
• Navigated hospital corridors and elevators efficiently, minimizing transport times and avoiding delays.
• Facilitated the smooth handover of patients to receiving departments, ensuring clear communication of any special requirements.
• Collected patient information from nursing staff prior to transport.