Jordan Fair
Orlando,FL
Summary
Personable customer service associate with 4 years of customer service experience. Quick Learner, well spoken and great team work skills. I can engage with customers with genuine thanks & customer service during high volume hours while maintaining organizational focus on sales floor. I play college basketball. So im ambitiously seeking a career-focused position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
Work History
Quick Service Food Server
Universal Orlando
Orlando, FL
2023.05 - 2024.10
- Provided concierge services such as making restaurant reservations or recommending local attractions for visitors' enjoyment.
- Offered customer support by directing to designated locations and connecting with specific personnel.
- Helped keep entryway and front line clean, organized and fully stocked with inventory.
- Maintained cleanliness of dining area and kitchen areas.
- Communicated effectively with other staff members during peak hours of business operations.
- Greeted guests upon arrival and provided assistance with directions or any other inquiries.
- Operated cash registers to process payments from customers.
Customer Service Associate
Wawa
2022.01 - 2024.09
- Greeted customers and identified their needs.
- Resolved customer inquiries in a timely manner.
- Processed customer orders accurately and efficiently.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
Customer Service Associate
The Big House
2020.01 - 2022.01
- Greeted customers and identified their needs.
- Direct large groups of traffic
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Resolved customer inquiries in a timely manner.
Education
GED -
Freedom High-school
Currently enrolled -
Webber international University
Skills
- Good customer service skills, Can handle with any type of customers and really caring and can strike and carry a conversation and developed a relationship with anyone
- Engaging personality
- Active listener, I'm always asking questions and trying to soak up everything
- Teamwork, I'm really easy to get along with and I can be paired with anyone and help lead a team
- Time management, I live based off time management I'm a college athlete so that's all I do, that's all I'm used too
- Public speaking, I don't get scared of the crowd nor get shy I can talk to a large group of people at once
- Customer Service
- Money Handling
- Superior communication skills
References
- Joshua preuss, 1 (352) 444-5171
- Katherine parilla, +1 (407) 624-2775
- Jordan Fair
Great Communication Skills
College Basketball helped me develope a skill where I can make a connection and build a relationship with anyone I need too.
Timeline
Quick Service Food Server
Universal Orlando
2023.05 - 2024.10
Customer Service Associate
Wawa
2022.01 - 2024.09
Customer Service Associate
The Big House
2020.01 - 2022.01
GED -
Freedom High-school
Currently enrolled -
Webber international University