Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jordan Faucette

Greenville,SC

Summary

As a passionate public health advocate, I combine academic expertise with real-world experience to create meaningful, client-centered impact. With over two years of experience in customer engagement and team leadership, I excel at delivering exceptional service while building lasting, trust-based relationships. My mission is to empower individuals on their wellness journeys by providing personalized support and solutions that drive measurable health outcomes. Committed to excellence and equity, I strive to foster positive experiences that promote both individual well-being and broader community health.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Guest Experience Lead

Lululemon Athletica
05.2025 - Current
  • Cultivated strong relationships with repeat guests, driving increased customer loyalty and repeat business.
  • Managed daily store operations by effectively delegating tasks to ensure seamless coordination among team members, guests, and product flow.
  • Trained and onboarded new team members in best practices for delivering exceptional customer service in a high-volume, fast-paced environment.

Personalized Nutrition Coach

Big Cat Nutrition, LLC
02.2023 - Current
  • Build strong, trust-based relationships with clients dedicated to improving their diet, lifestyle, and wellness goals through personalized coaching and support.
  • Increase client accountability and progress through consistent check-ins and tailored updates via phone and email communication.
  • Develop and provide accessible resources—including customized meal plans, recipe guides, and shopping lists—to streamline clients’ paths to healthier choices.
  • Strategically manage and grow a dedicated social media presence to attract new clients, foster community engagement, and amplify brand visibility.

Physical Therapy Aide

Apogee Physical Therapy Plus
05.2022 - Current
  • Educates rehab patients on physical recovery by aiding them in stretches, low-impact exercises and strengthening movements, suitable and unique to each patient
  • Creates a safe space for all age groups and assesses each client's needs, treating them with compassion in a sensitive time of pain and recovery
  • Collaborates weekly with our staff and patients, communicating effectively on the schedule that needs to be made and provides a detailed spreadsheet each week

Educator

Lululemon Athletica
11.2024 - 05.2025
  • Deliver exceptional customer service by creating a welcoming, supportive, and inspiring shopping experience for every guest.
  • Educate guests on Lululemon’s products, services, and brand values to build trust and deepen brand connection.
  • Maintain high store standards through effective visual merchandising, timely stock replenishment, and consistent housekeeping practices.
  • Leverage in-depth product knowledge to provide personalized recommendations that align with each guest’s needs and lifestyle.

Store Manager

Lean Kitchen Company
10.2023 - 09.2024
  • Lead the recruitment and in-depth training of store associates, emphasizing high-impact sales techniques for meals, supplements, and exceptional customer engagement.
  • Strategically oversee social media initiatives and represent the brand at community events to strengthen local partnerships and enhance store visibility.
  • Create and manage efficient staff schedules, maximizing team productivity and ensuring seamless daily operations across multiple store locations.

Crossfit Coach

Carolina Crossfit
05.2021 - 04.2022
  • Establishes an upbeat and encouraging environment for each class so my clients feel motivated to move their body and improve their lifestyle
  • Provides the gym an example of a reliable employee and mentor for clients that possesses time management, organization, and effective communication.

Education

Bachelor of Arts - Public Health With A Minor in Nutrition

University of South Carolina
Columbia, SC
05-2023

Skills

  • Strong Customer Relationship Management
  • Effective Brand Messaging & Communication
  • Collaborative Team Leadership & Development
  • Strategic Time Management & Prioritization
  • Committed to Ongoing Professional Growth
  • Self-Motivated with a Results-Driven Mindset
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Detail-Oriented with Accurate Record-Keeping Skills

Accomplishments

Provide exceptional customer service, creating a positive and inspiring shopping experience for all guests and team members.

Certification

CrossFit Level 1 Trainer (CFL1)

MNU Certified Nutritionist

Timeline

Guest Experience Lead

Lululemon Athletica
05.2025 - Current

Educator

Lululemon Athletica
11.2024 - 05.2025

Store Manager

Lean Kitchen Company
10.2023 - 09.2024

Personalized Nutrition Coach

Big Cat Nutrition, LLC
02.2023 - Current

Physical Therapy Aide

Apogee Physical Therapy Plus
05.2022 - Current

Crossfit Coach

Carolina Crossfit
05.2021 - 04.2022

Bachelor of Arts - Public Health With A Minor in Nutrition

University of South Carolina

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