Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Fears

Belle Isle,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. A talent for promoting additional services and collecting donations from customers.

Overview

14
14
years of professional experience

Work History

Cashier

Bass Pro Shops
04.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Promoted and helped customers apply for the Bass Pro Shops Club Master Card.
  • Promoted the in store Gear Guard warranty for customer's products.
  • Collected phone numbers and donations to the Outdoor Fund.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier/Bakery Clerk

Publix
01.2010 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Baked goods and completed custom orders in the bakery.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Associate of Arts - General Education

Valencia Community College
Orlando, FL

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Cash Handling

Reliability and punctuality

Cash Register Operation

Product Knowledge

Complex Problem-Solving

Loss Prevention

Timeline

Cashier

Bass Pro Shops
04.2023 - 04.2024

Cashier/Bakery Clerk

Publix
01.2010 - 04.2023

Associate of Arts - General Education

Valencia Community College

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Jordan Fears