JORDAN FIGUEROA
Sanford,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Committed to improving customer satisfaction and driving positive outcomes and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns.
Overview
3
3
years of professional experience
Work History
Kitchen Assistant
Colorado Steakhouse
Sanford, FL
07.2023 - 06.2026
- Provided exceptional customer service to enhance dining experiences.
- Assisted in food preparation and presentation for menu items.
- Maintained cleanliness and organization of dining and kitchen areas.
- Monitored inventory levels and reported shortages to management.
- Served food and drinks to customers in a timely manner.
- Restocked supplies of condiments, beverages and other items as needed.
- Prepared entrees, side dishes, and desserts for guests during busy periods.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Gym Receptionist
American Top Team
Longwood, Florida
02.2023 - 11.2025
- Assisted customers with inquiries regarding services and membership options.
- Resolved complaints efficiently to enhance customer satisfaction and loyalty.
- Supported marketing efforts by promoting events and special offers to clients.
- Developed strong customer relationships to encourage repeat business.
- Answered customer inquiries and provided accurate information regarding products and services.
- Welcomed members and provided customer service at front desk.
- Conducted tours of gym facilities to prospective members interested in joining the gym.
- Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
Education
undefined
Seminole State
Sanford, FL09.2026
Skills
- Supply restocking
- Sales promotion
- Team player attitude
- Meal presentation
- Membership option explanation
- Time management
- Customer service-focused
- Chef assistance
- Conflict resolution
- Team collaboration
- Equipment cleaning
Timeline
Kitchen Assistant
Colorado Steakhouse
07.2023 - 06.2026
Gym Receptionist
American Top Team
02.2023 - 11.2025
undefined
Seminole State