Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Frigo

Torrington

Summary

Dynamic sales and logistics leader with a proven track record at Stefano Foods, adept in relationship building and strategic planning. Excelled in enhancing customer retention and streamlining operations, achieving notable sales growth. Skilled in negotiation and staff training, fostering team efficiency and client satisfaction.

Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.

Sales professional prepared for this role with record of achieving significant sales milestones. Known for reliability in team settings and adaptability to changing market conditions. Skilled in client engagement and proficient in closing deals.

Knowledgeable [Desired Position] with solid background in sales and proven ability to drive revenue growth. Successfully built client relationships and consistently met sales targets. Demonstrated effective communication and negotiation skills.

Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques.

Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer.

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Salesperson

Stefano Foods
06.2008 - 04.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Set and achieved company defined sales goals.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Contributed to event marketing, sales and brand promotion.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Developed, maintained and utilized diverse client base.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Contributed to team objectives in fast-paced environment.
  • Presented professional image consistent with company's brand values.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built diverse and consistent sales portfolio.
  • Recorded accurate and efficient records in customer database.
  • Consulted with businesses to supply accurate product and service information.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Warehouse Logistics Supervisor

Stefano Food Products
06.2006 - 04.2023
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Operated warehouse material handling equipment correctly to move loads.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Managed merchandise inventory transactions.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Maintained accurate records of inventory levels by regularly updating tracking systems and conducting physical counts as necessary.
  • Reduced lost or damaged inventory rates by implementing proper storage and handling procedures.
  • Optimized warehouse layout for better space utilization and more efficient product flow.
  • Collaborated with other supervisors to develop strategies for workforce optimization during peak seasons or high-demand periods.
  • Managed a diverse team of warehouse personnel, promoting teamwork, communication, and problem-solving skills.
  • Implemented quality control measures to ensure all products met required specifications before shipping to customers.
  • Evaluated new technologies and equipment for potential integration into existing warehouse workflows to increase efficiency further.
  • Facilitated open lines of communication between management, staff members, suppliers, and clients to address any issues promptly effectively.
  • Established a safe work environment, implementing comprehensive safety policies and procedures to reduce workplace accidents.
  • Improved accuracy in order fulfillment by conducting regular audits and staff training.
  • Developed strong relationships with vendors, negotiating favorable contracts that benefited both parties.
  • Implemented cost-saving initiatives, identifying areas for improvement in operational processes.
  • Ensured timely delivery of products to customers by closely monitoring transportation schedules and addressing potential delays proactively.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Enforced team adherence to safety regulations and protocols.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Monitored progress of tasks to provide feedback for improvement.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Monitored production levels and implemented measures to increase output.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Education

Bachelor of Science - Criminal Justice

University Of New Haven
West Haven, CT

High School Diploma -

Torrington High School
Torrington, CT 06790
06-2008

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Networking
  • Sales process
  • Sales strategy development
  • Active listening
  • Sales management
  • Negotiation
  • Product description
  • Complaint handling
  • Up-selling
  • Cold calling
  • Needs analysis
  • Account management
  • Brand storytelling
  • Competitive analysis
  • Deal negotiation
  • Adaptive selling techniques
  • Customer relations
  • Client service
  • Product and service knowledge
  • Interpersonal communication skills
  • Product and service sales
  • Sales expertise
  • Customer needs assessment
  • Time management
  • Sales development
  • Sales closing
  • Complex Problem-solving
  • Upselling and cross selling
  • Customer retention
  • Strategic planning
  • Staff training

Certification

Fork Lift Operator: Certificate of Certification Class I, II, III, IV on January 24, 2014.

Timeline

Salesperson

Stefano Foods
06.2008 - 04.2023

Warehouse Logistics Supervisor

Stefano Food Products
06.2006 - 04.2023

Bachelor of Science - Criminal Justice

University Of New Haven

High School Diploma -

Torrington High School
Jordan Frigo