Jordan Frost
Reno,NV
Summary
Proven leader and adept problem-solver, I've honed critical thinking and team collaboration at Chewy, driving project success in dynamic environments. Skilled in multitasking and adaptability, I excel in fast-paced settings, ensuring quality and efficiency. My approach combines strong communication with precise documentation, achieving significant operational improvements and customer satisfaction. I collaborate closely with Inbound and Inventory Control teams to identify, research, and resolve issues, ensuring timely product delivery to customers.
Overview
9
9
years of professional experience
Work History
Problem Solver/ S.E.A.L
Chewy
10.2022 - Current
- Manage daily challenges requiring critical thinking and detailed research to develop effective solutions.
- Train and support new hires, ensuring they adhere to established procedures and meet performance expectations.
- Successfully manage multiple tasks while maintaining accurate documentation, supporting both team members and individual projects.
- Thrive in a fast-paced environment by ensuring timely issue resolution and adapting quickly to changing priorities.
Warehouse Forklift Operator
S&S Activewear
09.2021 - 07.2022
- Thrive in a fast-paced environment by ensuring timely issue resolution and adapting quickly to changing priorities.
- Worked collaboratively with internal teams, balancing multiple tasks and ensuring that objectives were met without compromising quality.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Lead Driver
Pacific Crest Logistics
10.2020 - 07.2021
- Coordinated and delivered 150-200 Amazon packages per day, consistently meeting deadlines while handling changing work demands.
- Supervised a team of drivers, communicating effectively to track deliveries, resolve issues, and ensure customer satisfaction.
- Demonstrated strong multitasking skills by managing multiple delivery routes and tasks in a fast-moving environment.
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
Lead Technician
Bio One
11.2018 - 10.2019
- Led a team to successfully manage biohazard cleanup projects, ensuring safety, precision, and attention to detail in highly regulated environments.
- Effectively handled documentation, task tracking, and coordination with team members to ensure smooth project delivery.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Machine Operator
Production Mold
07.2015 - 08.2016
- Operated and maintained machinery to produce quality products that met strict specifications, contributing to customer satisfaction and timely shipping.
- Developed a keen eye for detail to identify and solve operational issues quickly and efficiently.
Education
High School Diploma -
Spanish Springs High School
Reno, NV06.2015
Skills
- Strong Problem-Solving & Critical Thinking
- Exceptional Customer Service & Communication
- Multitasking & Project Management
- Team Collaboration & Leadership
- Ability to Work in Fast-Paced, Dynamic Environments
- Adaptability & Flexibility in Handling Ambiguity
- Accurate Documentation & Task Tracking
Timeline
Problem Solver/ S.E.A.L
Chewy
10.2022 - Current
Warehouse Forklift Operator
S&S Activewear
09.2021 - 07.2022
Lead Driver
Pacific Crest Logistics
10.2020 - 07.2021
Lead Technician
Bio One
11.2018 - 10.2019
Machine Operator
Production Mold
07.2015 - 08.2016
High School Diploma -
Spanish Springs High School