Jordan Gandara
Dallas,TX
Summary
Proven track record in material handling and quality control, honed at Genuine Parts Co, showcases my ability to enhance warehouse efficiency and safety. Expert in freight labeling and fostering positive customer interactions, I elevate operational standards and customer satisfaction. My leadership in training peers underscores a commitment to workplace excellence and team success. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Genuine Parts Co
Coppell, TX
11.2017 - Current
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as [Number] pounds.
- Alternated goods in inventory by observing first-in and first-out approach.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped train new employees in safe practices and warehouse procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
Barista
La Duni Latin Cafe
8687 N. Central Expressway
07.2014 - 12.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Helped management keep adequate supply on hand by notifying of shortages.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Promoted additional items with beverages, increasing store sales.
Cashier
Taco Bell
Dallas, TX
03.2013 - 04.2014
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Associate of Science -
Richland College
Dallas, TX12.2024
Skills
- Freight Labeling
- Lifting and sorting
- Quantity calculations
- Environmentally Controlled Storage
- Purchase order verification
- Inventory organization
- Material Handling
- Quality Control
- Warehouse environment safety
- Trash Collection
Timeline
Warehouse Associate
Genuine Parts Co
11.2017 - Current
Barista
La Duni Latin Cafe
07.2014 - 12.2017
Cashier
Taco Bell
03.2013 - 04.2014
Associate of Science -
Richland College