Jordan Gilliam
Hagerstown,MD
Summary
Dedicated and hardworking professional with strong interpersonal skills and a proven ability to build positive relationships with both customers and colleagues. I Demonstrate excellent communication, reliability, and a team-oriented mindset. I am Adaptable and quick to learn, consistently contributing to a productive and supportive work environment.
Overview
5
5
years of professional experience
Work History
Game Room Master
Hagers X Games
06.2023 - Current
- Reset and prepare escape rooms, ensuring a smooth and timely transition between groups.
- Greet and brief customers on rules and expectations before their experience begins.
- Instruct guests on proper axe throwing techniques and safe use of equipment.
- Supervise axe throwing lanes and escape rooms to maintain a safe, enjoyable environment.
- Monitor live surveillance to ensure customer safety, and provide timely assistance as needed.
- Managed inventory and supplies to ensure materials were available when needed.
Manager
Kreeative Kreations
05.2020 - 07.2024
- Established processes to ensure efficient workflow throughout the organization.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Collected deposits or payments and arranged for billing.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Monitored temperatures of prepared food and cold-storage areas.
Education
High School Diploma -
North Hagerstown High School
Hagerstown, MD06.2024
Skills
- Customer service
- Basic math
- Cashiering
- Cash handling
- Food service
- Interviewing
- Restaurant experience
- Inventory management
Timeline
Game Room Master
Hagers X Games
06.2023 - Current
Manager
Kreeative Kreations
05.2020 - 07.2024
High School Diploma -
North Hagerstown High School
Similar Profiles
Kyleen CochranKyleen Cochran
Cash Register Clerk at Hagers Farm MarketCash Register Clerk at Hagers Farm Market
SIMON M. MOUNSEYSIMON M. MOUNSEY
MEDIA MANAGER/CUSTOMER SERVICE at Forbidden Games/University GamesMEDIA MANAGER/CUSTOMER SERVICE at Forbidden Games/University Games
Pantea AryaeePantea Aryaee
Director of Operations at Bad Brain Games Studio (NETEASE GAMES)Director of Operations at Bad Brain Games Studio (NETEASE GAMES)
Paetyn DeBaughPaetyn DeBaugh
Server at Yellow House TavernServer at Yellow House Tavern
Shannon WoodardShannon Woodard
RN - BSN at Meritus Medical CenterRN - BSN at Meritus Medical Center