
Dynamic Claims Expert with a proven track record at Advocate Construction, adept at driving customer satisfaction and navigating complex claims processes. Demonstrated leadership in training teams and optimizing operations, leveraging strong problem-solving skills and proficiency in Microsoft Office to enhance efficiency and ensure seamless inventory management.
D2D sales helping Homeowners file claims for the exterior of their homes including roof, gutters, downspouts, siding, etc. and then advocating for them throughout the entire claims process.
Oversaw day to day operations on the warehouse floor including:
- Pulling Orders
- Loading/Unloading all product
- Training employee's on all operational procedures
- Forklift Training
- Managed all inventory counts insuring we always had what we needed
- Some payroll experience
- I started off in the glass warehouse as an associate by pulling orders, boxing them up, and preparing to ship
- About 6 months in I was promoted to lead by my supervisor
- Shortly after becoming a lead my supervisor transferred me from the glass warehouse to the LTL side of the warehouse and put me in charge
- There I:
- Pulled Orders
- Loaded/Unloaded orders
- Trained the team on operational procedures
- Forklift training
- Manged all inventory
- Customer Service
- Microsoft Office
- Leadership
- Organization
- Problem Solving
- Time Management
- Sales
- Phone Etiquette
- Employee Relations