Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Gilmore

Gardner

Summary

Dynamic Claims Expert with a proven track record at Advocate Construction, adept at driving customer satisfaction and navigating complex claims processes. Demonstrated leadership in training teams and optimizing operations, leveraging strong problem-solving skills and proficiency in Microsoft Office to enhance efficiency and ensure seamless inventory management.

Overview

7
7
years of professional experience

Work History

Claims Expert

Advocate Construction
Lenexa, KS
09.2024 - Current

D2D sales helping Homeowners file claims for the exterior of their homes including roof, gutters, downspouts, siding, etc. and then advocating for them throughout the entire claims process.

Warehouse Manager

Chemcore Industries
Lenexa, KS
08.2022 - 08.2024

Oversaw day to day operations on the warehouse floor including:

- Pulling Orders

- Loading/Unloading all product

- Training employee's on all operational procedures

- Forklift Training

- Managed all inventory counts insuring we always had what we needed

- Some payroll experience

Team Leader

Masonite Doors
Pittsburg, KS
08.2018 - 05.2021

- I started off in the glass warehouse as an associate by pulling orders, boxing them up, and preparing to ship

- About 6 months in I was promoted to lead by my supervisor

- Shortly after becoming a lead my supervisor transferred me from the glass warehouse to the LTL side of the warehouse and put me in charge

- There I:

- Pulled Orders

- Loaded/Unloaded orders

- Trained the team on operational procedures

- Forklift training

- Manged all inventory

Education

No Degree - General Studies

Florida State College
Jacksonville, Florida, FL

No Degree - Railroad

Johnson County Community College
Overland Park, KS

High School Diploma -

Sandalwood High
Jacksonville, FL
05-2015

Skills

    - Customer Service

    - Microsoft Office

    - Leadership

    - Organization

    - Problem Solving

    - Time Management

    - Sales

    - Phone Etiquette

    - Employee Relations

Timeline

Claims Expert

Advocate Construction
09.2024 - Current

Warehouse Manager

Chemcore Industries
08.2022 - 08.2024

Team Leader

Masonite Doors
08.2018 - 05.2021

No Degree - General Studies

Florida State College

No Degree - Railroad

Johnson County Community College

High School Diploma -

Sandalwood High