Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Gonzales

Oklahoma City,OK

Summary

Accomplished Store Manager at Braum's Ice Cream And Dairy, adept in optimizing operations and enhancing customer satisfaction. Proven problem-solver with strong time management skills, successfully maximizing sales by 15% through strategic staff training and scheduling. Dependable leader skilled in team collaboration and maintaining a safe, clean environment.

Professional maintenance worker skilled in ensuring cleanliness and operational efficiency in diverse settings. Known for attention to detail and reliability in upholding high sanitation standards. Proven ability to work collaboratively and adapt to changing needs while maintaining safe environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Custodian

Paycom Payroll
08.2024 - 08.2025
  • Kept building spaces premises clean inside and outside.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Communicated effectively and quickly with recieving direction from up to 10 Team Leads daily.

Store Manager

Braums Ice Cream And Dairy
11.2019 - 06.2024
  • PManaged daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Trained and Promoted three crew member new hires from my store.

Education

Associate of Science - Pre-Professionalism

Oklahoma State University- Oklahoma City
Oklahoma City, OK
05-2026

Skills

  • Responsible and dependable
  • Problem-solving
  • Time management
  • Team collaboration
  • Work independently
  • Customer service
  • Attention to detail

Certification


  • PT - Phlebotomy Technician
  • ServSafe Certified through May 2027

Timeline

Custodian

Paycom Payroll
08.2024 - 08.2025

Store Manager

Braums Ice Cream And Dairy
11.2019 - 06.2024

Associate of Science - Pre-Professionalism

Oklahoma State University- Oklahoma City

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