Jordan Gorzka
Niagara Falls,NY
Summary
Motivated Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager, Merchandising
Old Navy
11.2023 - Current
- Improved operational workflows, resulting in smoother running of establishment.
- Increased sales through effective merchandising strategies and engaging product presentations.
- Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
- Promoted a positive workplace culture through consistent communication, feedback, and recognition of employee achievements.
Social Activity Intern
Compeer Buffalo
01.2024 - 05.2024
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas in coordination of social activities.
- Attended training to become certified in Adult Mental Health First Aid.
- Reported back to supervisor to receive day-to-day tasks and responsibilities.
Assistant Manager, Customer Operations
Old Navy
10.2021 - 11.2023
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
Assistant Manager, Merchandising
Old Navy
01.2020 - 10.2021
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Merchandising Specialist
Old Navy
10.2018 - 01.2020
- Promoted seasonal products and trends to move stock and prepare for upcoming inventory.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Monitored and replenished display inventory and restructured according to available stock.
Education
Bachelor of Science - Psychology
SUNY Brockport
Brockport, NY05.2026
Associate of Arts - Human Services
Erie Community College
Buffalo, NY05.2022
Skills
- Staff Development
- Operations Management
- Team Leadership
- Customer Service
Certification
- Adult Mental Health First Aid | National Council for Mental Wellbeing | 03/2024
Timeline
Social Activity Intern
Compeer Buffalo
01.2024 - 05.2024
Assistant General Manager, Merchandising
Old Navy
11.2023 - Current
Assistant Manager, Customer Operations
Old Navy
10.2021 - 11.2023
Assistant Manager, Merchandising
Old Navy
01.2020 - 10.2021
Merchandising Specialist
Old Navy
10.2018 - 01.2020
Bachelor of Science - Psychology
SUNY Brockport
Associate of Arts - Human Services
Erie Community College