Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Timeline
Generic

Jordan Grasso

Ankeny,Iowa

Summary

Resourceful Automotive Technician highly productive in completing tasks efficiently. Specialize in diagnostics, repair techniques, and vehicle maintenance with strong problem-solving abilities. Skilled in time management, teamwork, and adaptability to ensure peak performance in fast-paced environments. Excel at utilizing technical knowledge and interpersonal skills to deliver exceptional service.

Overview

2
2
years of professional experience

Work History

Pre-Mechanical Line

U-Haul
Ankeny
07.2023 - 08.2024
  • Repair any damages that would come in from U-Haul trucks
  • Moving quickly while doing work correctly to maximize the number of repaired trucks in a day
  • Recording any damages missed by any pre-inspection
  • Changing oil, transmission fluid, coolant etc
  • Assessing each tire to make sure it was suitable for the customers, hanging hubs, axles, brakes, rotors etc
  • Managing time well to be efficient, working with a team.

Customer Service

U-Haul
Ankeny
07.2023 - 12.2023
  • Send out and take back trucks, trailers, dollies, etc
  • While answering customers calls, making reservations, and creating a schedule so then customer satisfaction can best please customers
  • Maintaining a clean store, sending out trucks to customers, managing cash profits and reimbursement, ensuring the safety of rentals.

Cashier

The Home Depot
Ankeny
05.2022 - 06.2023
  • Managed cash flow in and out of the stores
  • Assisted customers find what they were looking for and get the best experience within the store
  • Learned to calm stressful situations (example: busy lines/ a crowded store).

Education

Ankeny Centennial High School
Ankeny, IA
05.2023

Des Moines Community College
Ankeny, IA

Mechanical Engineering

Iowa State University

Skills

  • Product Knowledge
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Decision-Making
  • Adaptable and Flexible

Awards

Industrial Technology Department Award, Ankeny High School, 2023

Accomplishments

  • Industrial Technology Award (Ankney Centennial)

Timeline

Pre-Mechanical Line

U-Haul
07.2023 - 08.2024

Customer Service

U-Haul
07.2023 - 12.2023

Cashier

The Home Depot
05.2022 - 06.2023

Ankeny Centennial High School

Des Moines Community College

Mechanical Engineering

Iowa State University
Jordan Grasso