Jordan Graves
Student
Bellingham,WA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating cash registers. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Assistant Dog Groomer
Petsmart
Burien, WA
07.2020 - 08.2021
- Cleaned tear stains from fur using safe chemical cleansers.
- Trimmed nails using clippers and grinders.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Applied dip for mange and parasite control.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Provided top-notch customer service to every customer and exceptional care to all animals.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Crew Member
McDonald's Restaurant
Walla Walla, WA
05.2018 - 09.2019
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Prepared products following restaurant, health, and safety standards and procedures.
- Supported great dining and meal experiences for guests.
- Worked front counter, drive-thru and other areas as needed.
- Collaborated with team members to complete orders.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Sales Associate
Yeehaw Aloha
Walla Walla, WA
06.2017 - 12.2017
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained records related to sales, returns and inventory availability.
- Processed product returns and assisted customers with other selections.
- Prepared large cash deposits with zero discrepancies.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
No Degree - Theatre Arts
Western Washington University
Bellingham, WA 06.2019 - Current
Skills
Teamwork
Timeline
Assistant Dog Groomer
Petsmart
07.2020 - 08.2021
No Degree - Theatre Arts
Western Washington University
06.2019 - Current
Crew Member
McDonald's Restaurant
05.2018 - 09.2019
Sales Associate
Yeehaw Aloha
06.2017 - 12.2017