Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Jordan Graves

Student
Bellingham,WA

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating cash registers. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

2
2
years of post-secondary education
3
3
years of professional experience

Work History

Assistant Dog Groomer

Petsmart
Burien, WA
07.2020 - 08.2021
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Trimmed nails using clippers and grinders.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Applied dip for mange and parasite control.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.

Crew Member

McDonald's Restaurant
Walla Walla, WA
05.2018 - 09.2019
  • Took orders, prepared meals and collected payments.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported great dining and meal experiences for guests.
  • Worked front counter, drive-thru and other areas as needed.
  • Collaborated with team members to complete orders.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.

Sales Associate

Yeehaw Aloha
Walla Walla, WA
06.2017 - 12.2017
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained records related to sales, returns and inventory availability.
  • Processed product returns and assisted customers with other selections.
  • Prepared large cash deposits with zero discrepancies.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

No Degree - Theatre Arts

Western Washington University
Bellingham, WA
06.2019 - Current

Skills

Teamwork

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Timeline

Assistant Dog Groomer

Petsmart
07.2020 - 08.2021

No Degree - Theatre Arts

Western Washington University
06.2019 - Current

Crew Member

McDonald's Restaurant
05.2018 - 09.2019

Sales Associate

Yeehaw Aloha
06.2017 - 12.2017

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