Jordan Gray
Tucson,AZ
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, adept in packing optimization and fostering team collaboration. Excelled in fast-paced environments, significantly enhancing productivity and efficiency. Skilled in warehouse safety and effective communication, consistently achieving and surpassing goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Packer
Amazon
01.2020 - 12.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Aided in maintaining stock levels by promptly notifying supervisors of low supplies or damaged items.
- Assembled boxes, cartons and containers to package items.
- Loaded and unloaded items from production line.
- Packaged fragile items with cushioning material.
- Adjusted machine settings to accommodate different items and packaging materials.
- Inspected items for defects and damage.
- Placed items into bags, boxes or other containers.
- Complied with safety, health, and environmental regulations as prescribed by law.
Furniture Mover
Delivery Doctors Movers
01.2019 - 10.2019
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
- Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Facilitated seamless transitions between homes or offices by coordinating efficient loading and unloading of moving trucks.
- Assisted clients with last-minute packing needs, demonstrating adaptability and a strong work ethic in high-pressure situations.
- Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
- Ensured client satisfaction with post-move follow-ups, addressing any concerns or issues promptly to maintain an excellent reputation in the industry.
- Demonstrated exemplary customer service skills by patiently addressing client concerns, providing detailed explanations, and offering solutions to any issues that arose during the moving process.
- Followed safety protocols to prevent accidents and injuries.
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Communicated with customers courteously and professionally to drive satisfaction.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Inspected items for damage and reported issues to supervisor for resolution.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
Roofer
Progressive Roofing
02.2016 - 03.2019
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Expanded knowledge of roofing materials, techniques, and cost effectiveness.
- Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
- Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
- Provided exceptional customer service post-project completion ensuring client satisfaction remains high long after the initial job is done.
- Ensured safety compliance on job sites by thoroughly training team members on proper equipment usage, hazard recognition, and fall protection measures.
- Maintained high levels of quality control during roofing installations, conducting thorough inspections to minimize callbacks and warranty issues.
- Contributed to a positive work environment within the team by fostering open communication channels between colleagues and supervisors alike.
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Assisted with installation of gutters and downspouts.
- Applied roof coatings to protect roof and extend lifespan.
- Adjusted roof flashing to maximize drainage.
- Assessed roofs for signs of damage or wear and tear after storms.
- Corrected improper drainage and ventilation problems.
- Repaired chimneys and other roof protrusions.
- Applied gravel and pebbles over top layer, using rake, and stiff-bristled broom.
Line Cook
B -Line
01.2014 - 03.2016
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
- Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Monitored food quality and presentation to maintain high standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Verified proper portion sizes to consistently attain high food quality standards.
Manger
Silver Mine Subs Franchise Inc.
02.2012 - 12.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Taco Member
Taco Bell
01.2011 - 12.2011
- Safeguarded environmental compliance by properly disposing of hazardous materials according to company policies and industry regulations.
- Tested mixtures for alkalinity, pH, temperature and density and documented findings.
- Completed all necessary documentation for tracking production metrics, ensuring data accuracy for future analysis.
- Increased operational efficiency by performing routine preventative maintenance on melting equipment as required.
- Reduced waste by effectively managing raw materials inventory and usage.
- Improved production quality by monitoring and adjusting furnace temperatures and melt rates.
- Supported coworkers with operating other parts of factory during absences.
- Contributed to efficient operations by coordinating with other team members and maintaining clear communication channels.
- Supported continuous improvement initiatives with proactive problem-solving skills and attention to detail.
- Sampled materials and conducted tests to assess composition against specifications.
- Maintained a clean work environment, adhering to strict industry regulations for employee health and safety.
Education
Bachelor of Science - Information Technology
South University Online
Online 03.2025
High School Diploma -
Pima Partnership High School
25 E Drachman St03.2011
Skills
- Packing boxes
- Product Packaging
- Warehouse Safety
- Labeling
- Box Building
- Hand-Eye Coordination
- Shipping and receiving
- Barcode Scanners
- Food Safety Regulations
- Equipment Inspection
- Work Well Under Pressure
- Team Collaboration
- Problem-Solving
- Critical Thinking
- Word Processing
- OSHA Compliance
- Forklift Operation
- Inventory Tracking
- Packing Optimization
- Hand tool use
- Heavy Lifting
- Decision-Making
- Basic Mathematics
- Clear Communication
Timeline
Packer
Amazon
01.2020 - 12.2023
Furniture Mover
Delivery Doctors Movers
01.2019 - 10.2019
Roofer
Progressive Roofing
02.2016 - 03.2019
Line Cook
B -Line
01.2014 - 03.2016
Manger
Silver Mine Subs Franchise Inc.
02.2012 - 12.2012
Taco Member
Taco Bell
01.2011 - 12.2011
Bachelor of Science - Information Technology
South University Online
High School Diploma -
Pima Partnership High School