Jordan Gray
Wilmington,DE
Summary
Instructional support professional with strong background in assisting educators and enhancing student learning experiences. Skilled in classroom management, lesson implementation, and individualized student support. Known for fostering collaboration, adapting to changing needs, and achieving results. Strong communicator with focus on fostering positive and effective learning environment.
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Instructional Paraprofessional
Eisenberg Elementary
- Current
1:1 Paraprofessional educator
Bright Bloom Autism Centers
Wilmington, DE
01.2024 - 01.2024
- Assisted in behavior management techniques, promoting positive social interactions among students.
- Facilitated small group instruction to reinforce key concepts and enhance skill acquisition.
- Developed resource materials that aligned with curriculum objectives, enhancing learning engagement for students.
- Provided support during classes, group lessons, and classroom activities.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported special needs students through one-on-one assistance, enabling them to reach their full potential in an inclusive environment.
- Provided ongoing feedback to teachers regarding student progress, facilitating necessary adjustments to better support individual growth.
- Assessed student social, emotional, and academic needs to plan goals appropriately.
Lead Cashier/ Lead Beauty Advisor
Ulta Beauty
Dover, DE
01.2022 - 01.2024
- Supervised daily cash handling and transactions, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on operational procedures and customer service standards.
- Implemented inventory controls, reducing discrepancies and improving stock accuracy.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Managed high volume sales periods effectively, ensuring prompt service during peak hours.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
Sales Associate
Carter’s
Dover, DE
01.2022 - 01.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained store presentation and organization, ensuring compliance with visual merchandising standards.
- Processed transactions accurately using point-of-sale systems, minimizing errors during checkout.
- Collaborated with team members to achieve daily sales targets and improve customer service initiatives.
- Maintained organized inventory displays, ensuring product visibility and accessibility for customers.
- Supported promotional events by setting up displays and informing customers about current offers.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Dietary aide
Sommerford House and Place
Newark, DE
01.2018 - 01.2019
- Assisted in meal preparation, ensuring adherence to dietary requirements and safety standards.
- Served meals to residents, providing attentive support and addressing individual preferences.
- Maintained cleanliness in dining areas, following sanitation protocols and health regulations.
- Collaborated with kitchen staff to streamline food delivery processes and enhance service efficiency.
- Participated in regular team meetings to discuss menu planning and address operational challenges.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Education
Bachelor of Arts - Liberal Studies
Delaware State University
Dover, DE05.2024
Skills
- Hard work ethic
- Takes advice and critique well
- Able to lead when needed and heed direction when needed
- Able to work well in groups and individually
- Very respectful to all people and very loyal
- Behavior management
- Small group instruction
- Resource material development
- Special needs assistance
- Inventory control
- Customer inquiry resolution
- Cash handling accuracy
- Visual merchandising compliance
- Meal preparation adherence
- Sanitation protocol compliance
- Team collaboration
- Time management
- Teacher collaboration
LANGUAGES
English
Native or Bilingual
Spanish
Limited Working
Swedish
Elementary
AWARDS
4-H Leadership award, Inducted to National Honor Society, First sophomore to place in EMT category for HOSA, BLS basic care Certified (CPR), EMR certification, Peer mentor
Certification
CPR CERTIFIED
PARAPROFESSIONAL CERTIFICATION
Timeline
1:1 Paraprofessional educator
Bright Bloom Autism Centers
01.2024 - 01.2024
Lead Cashier/ Lead Beauty Advisor
Ulta Beauty
01.2022 - 01.2024
Sales Associate
Carter’s
01.2022 - 01.2023
Dietary aide
Sommerford House and Place
01.2018 - 01.2019
Instructional Paraprofessional
Eisenberg Elementary
- Current
Bachelor of Arts - Liberal Studies
Delaware State University