Jordan Greene
San Jose,CA
Summary
Document Handler with 6 Years of working experience. Also holding an associates in Early Childhood Development. With these it gave me a strong foundation to be an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A Team Player who doesn't shy away from a challenge or to help others.
Overview
8
8
years of professional experience
Work History
Document Handler
Sally White & Associates
11.2023 - Current
- Organizing and Filing Documents for the Accountants.
- Managed high volumes of incoming mail, ensuring timely distribution to appropriate recipients within the organization.
- Scanned and entered Documents in the system.
- Provided excellent customer service when assisting internal and external clients with document-related inquiries or requests.
- Maintained privacy and confidentiality of sensitive documents by adhering to strict security protocols.
- Improved document organization by implementing efficient filing systems and digital archiving methods.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Teacher Aide
Action Day Schools
06.2022 - 07.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported student physical, mental, and social development using classroom games and activities.
Server
Top Golf
09.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Receptionist
Club Pilates Franchise LLC
08.2020 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
Cocktail Server
Aura Kitchen + Bar
06.2018 - 04.2020
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Anticipated guest needs and provided proactive service.
- Prevented loss by monitoring guest alcohol consumption, following responsible service guidelines.
Hostess
Black Angus Steak House
02.2016 - 07.2018
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Arts - Early Childhood Education
San Jose City College
San Jose, CA05.2023
Skills
- Leadership Qualities
- Adobe Acrobat, Excel, Microsoft, Outlook
- Indexing Documents
- Strong Problem Solver
- Efficiency Skills
- Initiative-taking
- Excel spreadsheets
- Administrative Support
- Professional and mature
- Confidentiality Practices
- Deadline Management
- Initiative-taking
Timeline
Document Handler
Sally White & Associates
11.2023 - Current
Teacher Aide
Action Day Schools
06.2022 - 07.2023
Server
Top Golf
09.2021 - 05.2022
Receptionist
Club Pilates Franchise LLC
08.2020 - 06.2021
Cocktail Server
Aura Kitchen + Bar
06.2018 - 04.2020
Hostess
Black Angus Steak House
02.2016 - 07.2018
Associate of Arts - Early Childhood Education
San Jose City College
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