Jordan Griffin
Arlington
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Cane Rosso. Proven ability to enhance guest experiences through attentive service and effective multitasking. Adept in cash handling and fostering warm relationships, ensuring a welcoming atmosphere that drives customer loyalty.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Server
Cane Rosso
05.2023 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Twin Peaks
05.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Barista
Starbucks
08.2019 - 07.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Front of House Employee
Panera Bread
10.2018 - 07.2019
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Masters - Clinical Mental Health Counseling
Tarleton State University
Fort Worth, TXBachelor - Psychology
University of North Texas
Denton, TX12.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
Timeline
Server
Cane Rosso
05.2023 - Current
Server
Twin Peaks
05.2021 - 05.2023
Barista
Starbucks
08.2019 - 07.2021
Front of House Employee
Panera Bread
10.2018 - 07.2019
Masters - Clinical Mental Health Counseling
Tarleton State University
Bachelor - Psychology
University of North Texas
Similar Profiles
Reyana BalaReyana Bala
Server/Bartender at Cane RossoServer/Bartender at Cane Rosso
Joel GarciaJoel Garcia
Server/Shift Manager at Cane RossoServer/Shift Manager at Cane Rosso
Helaina GilmerHelaina Gilmer
Server at Cane RossoServer at Cane Rosso
Mayed LealMayed Leal
Shift Leader at WingstopShift Leader at Wingstop
Lyana KatzLyana Katz
Freelance Photographer at SelfFreelance Photographer at Self